Technical Delivery Manager leading technical change delivery projects for financial services in Bristol. Collaborating with teams and stakeholders to ensure successful project execution.
Responsibilities
Lead large scale, high impact, projects providing delivery support for the end-to-end delivery of change including governance and service introduction
Develops the sequence for integration-related tasks in collaboration with the Product Owner (PO) and aligns these tasks with the Lab backlog.
Catalogues and handles dependencies between the Lab and other teams to ensure detailed execution.
Collaborates with external collaborators to ensure alignment, enabling the Lab to deliver efficiently and achieve bold goals.
Identifies obstacles to delivery and addresses them when feasible, advancing them to product owners or Lab leadership as vital.
Serves as a bridge between the supplier (3rd Party) and crucial customers within the business, ensuring detailed coordination.
Manages complex and high-risk implementations requiring integration between multiple parties (internal/external) to ensure safe and successful delivery.
Owns the integration process and implementation events for shared infrastructure, like upgrading the Mainframe, coordinating parties to ensure successful change.
Provides expertise (not content) for governance activities owned by the Product Owner, such as PRIA, for changes across multiple labs.
Coordinates across multiple teams to develop medium-term and/or long-term work schedules that help the organisation achieve its priorities and fulfil its business plans.
Examines regular incidents using existing regulatory and compliance processes. Solves immediate compliance issues and advises senior colleagues on complex problems.
Responds to individual and team objectives and invests in improving personal performance by growing own skills and capabilities, mentoring others when required.
Requirements
Experience working on financial services products, ideally payment and/or commercial lending
Experience within a technology change environment, working with regulatory, business and software engineering teams
Ability to co-ordinate highly complex change across multiple teams and own the dependencies for complex, cross-organisation, changes to deliver great customer outcomes.
Passionate and inspiring leadership skills
Ability to work with teams using an agile delivery method (e.g. scrum / kanban)
Strong stakeholder management skills to support your own, and the teams, work
Strong governance mentality to ensure that complex change is delivered safely
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