System Administrator enhancing technology supporting critical cybersecurity missions for the Department of Defense. Collaborating on solutions to improve platform performance and security.
About the role
- System Administrator managing Service Now administration and supporting Variable Compensation functions at Gartner. Collaborating with teams to optimize processes and enhance system capabilities.
Responsibilities
- Drive critical requirements discussions, managing dependencies across multiple functional areas
- Elicit and document business and functional requirements using a variety of interview techniques
- Partner with VC, Sales, IT and other business stakeholders to develop, document and optimize processes to effectively support the VC Support Team’s key objectives.
- Transform business requirements into detailed User Stories and clearly defined acceptance criteria that engineers can consume.
- Decompose high-level information into details, abstract up from low-level information to facilitate a general understanding.
- Schedule and lead meetings to identify issues and fixes for projects
- Suggest, implement, and test system and process enhancements as needed
- Participate in data integration and migration solutions
- Participate in UAT testing and deployment
- Develop Service Now and Anaplan model documentation and SOP’s
- Modify existing models as part of a connected solution, optimization, or to incorporate new functionality
- Serve as an architectural SME for large-scale connected planning solutions
- Perform validation and data quality checks on both data imports and exports, research any data inconsistencies, perform root cause analysis and complete full reconciliation to guarantee accuracy
- Understand multiple internal areas of business (Sales, Finance, Territories, etc.) to research, analyze, and resolve potential issues
- Coordinate and complete additional projects as requested, partner with Variable Compensation to administer beginning of year and ongoing new hire quota setting for a global sales force
Requirements
- Demonstrated experience as a System Administrator
- Experience working in Service Now or other ticketing systems.
- Service Now and Anaplan model building experience a plus
- Demonstrated knowledge of a formal system implementation methodology, Agile or similar
- Ability to work in both a team and individual contributor environment
- Unwavering professionalism and executive presence
- Excellent written and verbal communication skills
- Innate problem-solving ability, ability to dig deep, persevere, overcome obstacles to solutions/analysis
- Ability to efficiently gather data, perform quantitative and qualitative data analysis, and succinctly communicate analyses in a language understood by business leaders across multiple disciplines within an organization
- Ability to self-prioritize responsibilities, possibly by end goal, result, and manage to completion
- Takes complete ownership in areas of key responsibilities and has a strong desire to be the subject matter expert of your domain.
Benefits
- An upbeat, positive culture.
- Integrity, objectivity, collaboration, results, and a no-limits mindset are central to our values
- Limitless growth. We work with you to help you meet your goals and advance within the company
- Encouragement to be innovative and challenge status quo
- Exposure to industry leading training and development
- Performance based recognition and rewards
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Systems Administrator I providing IT support for University Housing and Dining. Responsible for software administration, server support, and assisting end - users with technical issues.
Senior Systems Administrator managing Linux and Windows systems for defense and intel customers. Leading technical operations in high - performance environments while ensuring system security and reliability.
System Administrator focusing on Atlassian Jira for EOS Group, ensuring stability and continuous improvement across digital workflows. Administering on - premise Jira system and managing migrations to Atlassian Cloud.
Mid Systems Administrator responsible for managing IT infrastructure services at Skydance Animation in Madrid. Collaborating on systems development and deployment while ensuring operational excellence.
System Administrator I ensuring optimal performance of workstations and peripherals at Cleveland Clinic. Collaborating on troubleshooting and support while managing documentation and client area responsibilities.
System Administrator II responsible for maintaining IT systems and support at Cleveland Clinic. Improving caregiver connectivity and ensuring workstation reliability.
System Administrator maintaining optimal workstation availability and reliability at Cleveland Clinic. Troubleshooting, providing Help Desk support and documenting workstations.
Senior Engineering Systems Administrator role managing engineering systems for Wood's Minerals & Metals sector. Collaborating with teams to optimize project execution and workflows.
Senior Systems Administrator providing technical support for global on - premises and cloud server infrastructure. Engaging in project work and strategic planning to enhance system performance.