Hybrid IT Systems Administrator

Posted 4 hours ago

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About the role

  • IT Systems Administrator for TMA Systems maintaining Azure and Windows Server environments. Responsible for user lifecycle management and end-user technical support with a focus on compliance and security.

Responsibilities

  • Serve as the primary point of contact for internal technical support, championing a high-quality employee experience.
  • Diagnose, troubleshoot, and resolve hardware, software, and access-related issues efficiently.
  • Monitor the helpdesk ticketing system, prioritizing and executing tasks to meet service level expectations.
  • Maintain rigorous operational documentation and ensure all activities adhere to established IT policies and standards.
  • Administer and support a hybrid environment, including Azure Entra ID, Active Directory, DNS, Windows Server, and IIS.
  • Assist in the operation and maintenance of Azure cloud infrastructure resources.
  • Perform routine system monitoring, patch management, and remediation to ensure high availability.
  • Manage the full user lifecycle: onboarding new hires, managing transfers, and processing offboarding securely.
  • Administer user accounts, licenses, group memberships, and access rights in accordance with Least Privilege principles.
  • Assist with network connectivity troubleshooting and support SSL/TLS certificate tracking, renewal, and deployment.

Requirements

  • 3+ years of experience in IT System Administration or a high-level Service Desk role.
  • Strong proficiency with Microsoft Active Directory, Azure Entra ID, and Windows Server environments.
  • Fundamental understanding of DNS, DHCP, TCP/IP, and SSL/TLS certificate management.
  • Proven ability to diagnose complex hardware and software issues.
  • Excellent communication skills with the ability to explain technical concepts to non-technical staff.
  • Experience with PowerShell scripting for automation.
  • Knowledge of compliance frameworks (e.g., SOC2, ISO, HIPAA).
  • Industry certifications (e.g., CompTIA Network+/Security+, Microsoft Certified: Azure Administrator).

Job title

IT Systems Administrator

Job type

Experience level

Mid levelSenior

Salary

$60,000 - $75,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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