LA
Customer Service Representative supporting order management and customer inquiries in a high - tech setting. Collaborating with sales and logistics teams to ensure customer satisfaction and effective order fulfillment.
About the role
- Perform various maintenance tasks on customer orders, ensuring information is correct and up to date;
- Handle and resolve requests related to order servicing;
- Define, together with Distribution Centers, balancing strategies for order fulfillment aimed at operational efficiency and productivity;
- Provide updates on the progress and status of orders to different internal stakeholders;
- Propose and implement improvements to internal order management processes;
- Support scenario identification by proposing and defining priorities and allocation of order fulfillment together with partner areas to ensure the best possible service level;
- Communicate supply and service schedule information to customers.
Requirements
- Bachelor’s degree in Business Administration, Engineering, Economics or a related field;
- Experience in order and replenishment management, focusing on Customer Service and Order Fulfillment;
- Intermediate proficiency in Excel and/or Google Sheets;
- Comfortable working with large volumes of data and information, ensuring accuracy and speed in analyses;
- SAP knowledge is desirable;
- Availability to work in a hybrid format in São José dos Pinhais, PR.
Benefits
- Your health is a priority here.
- Medical and dental plans.
- Medication assistance.
- Health allowance for family members.
- Free psychotherapy sessions.
- Telemedicine and second medical opinion.
- Free flu vaccination.
- Health care programs.
- Nutrition support.
- Meal voucher or access to a local restaurant (depending on work model).
- Food allowance.
- Christmas food allowance.
- Ensuring well-being and quality of life across all aspects of life.
- Gym and fitness studio membership plan.
- Home office allowance (for hybrid and remote work models).
- Pet health plan.
- Birthday day off.
- Up to 40% discount on our products.
- Employee membership benefits (agreements and partnerships: multibrand store, TotalPass gyms, courses and more).
- Travel and accommodation program.
- For your family — our most precious asset.
- Childcare assistance.
- Child nutrition credit.
- Babysitter allowance.
- School supplies allowance.
- Legal, psychological and social counseling.
- Support for non-traditional parents.
- Extended parental leave (180 days for mothers and 120 days for fathers).
- Mobility support for your on-site commute.
- Transportation voucher and parking (for hybrid and on-site models).
- Financial protection and security benefits.
- Life insurance.
- Bereavement support for the loss of parents.
- Private pension plan.
- Payroll-deductible loans.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
BG
bekumoo Software GmbHMitarbeiter Vertriebinnendienst, Kundenbetreuung – Automotive
Sales support role coordinating customer interactions and managing deal pipelines at a growing automotive SaaS company. Engaged team focusing on efficient business management tools.
Customer Service Representative assisting customers in Estonia via multiple channels. Providing solutions and ensuring positive customer experiences in tech, finance, travel, and more.
LW
Latham & WatkinsAttorney Support Specialist – Finance & Capital Markets
Attorney Support Specialist providing essential administrative support to finance attorneys at Latham & Watkins. Ensuring compliance, managing billing, and handling various administrative responsibilities in a global team setting.
Customer Support Representative serving patients and healthcare providers for prescription drug inquiries and troubleshooting. Ensure satisfaction and support within a fast - paced call center environment.
RH
Rhythm Client Support Specialist
Client Support Specialist managing patient enrollment and client interactions for remote healthcare monitoring company. Ensuring accurate documentation and collaborating with internal teams for seamless operations.
HE
Hewlett Packard EnterpriseSupport Specialist
Resolve technical issues for NonStop software from various internal and external contacts for Hewlett Packard Enterprise. Provide thorough support, guiding users to avoid problems and lead resolution activities.
HE
Hewlett Packard EnterpriseNonStop Support Specialist
Technical Support Specialist resolving technical issues for NonStop software for clients and external customers. Providing excellent customer service, leading troubleshooting activities and ensuring high customer satisfaction.
Outbound Customer Support Representative engaging leads through calls, SMS, and email for Muvr's B2C services. Handling proactive outreach and converting leads into booked jobs.
HI
HillenbrandCustomer Service Specialist
Customer Service Specialist managing RFQ’s and order processes for spare parts with a focus on customer care. Ensuring logistics and communication with Coperion headquarters in Japan.