Supply Chain Analyst supporting customer orders and fulfillment processes at Grupo Boticário. Ensuring service level compliance while managing multiple brands and orders.
Responsibilities
Perform various maintenance tasks on customer orders, ensuring information is correct and up to date;
Handle and resolve requests related to order servicing;
Define, together with Distribution Centers, balancing strategies for order fulfillment aimed at operational efficiency and productivity;
Provide updates on the progress and status of orders to different internal stakeholders;
Propose and implement improvements to internal order management processes;
Support scenario identification by proposing and defining priorities and allocation of order fulfillment together with partner areas to ensure the best possible service level;
Communicate supply and service schedule information to customers.
Requirements
Bachelor’s degree in Business Administration, Engineering, Economics or a related field;
Experience in order and replenishment management, focusing on Customer Service and Order Fulfillment;
Intermediate proficiency in Excel and/or Google Sheets;
Comfortable working with large volumes of data and information, ensuring accuracy and speed in analyses;
SAP knowledge is desirable;
Availability to work in a hybrid format in São José dos Pinhais, PR.
Benefits
Your health is a priority here.
Medical and dental plans.
Medication assistance.
Health allowance for family members.
Free psychotherapy sessions.
Telemedicine and second medical opinion.
Free flu vaccination.
Health care programs.
Nutrition support.
Meal voucher or access to a local restaurant (depending on work model).
Food allowance.
Christmas food allowance.
Ensuring well-being and quality of life across all aspects of life.
Gym and fitness studio membership plan.
Home office allowance (for hybrid and remote work models).
Pet health plan.
Birthday day off.
Up to 40% discount on our products.
Employee membership benefits (agreements and partnerships: multibrand store, TotalPass gyms, courses and more).
Travel and accommodation program.
For your family — our most precious asset.
Childcare assistance.
Child nutrition credit.
Babysitter allowance.
School supplies allowance.
Legal, psychological and social counseling.
Support for non-traditional parents.
Extended parental leave (180 days for mothers and 120 days for fathers).
Mobility support for your on-site commute.
Transportation voucher and parking (for hybrid and on-site models).
Assistenz zur Unterstützung der Bereichsleitung bei organisatorischen und administrativen Aufgaben. Planung von Terminen und Geschäftsreisen sowie Durchführung von Projekten im Bereich Packaging.
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