Operations Manager leading telecommunications teams to excellence at Encepta. Responsible for team management, strategic planning, and process optimization in Calgary, Alberta.
About the role
- Strategy Consultant driving transformation projects for Manulife Group Benefits Operations. Collaborating with leaders to turn data into actionable insights and influence change in the organization.
Responsibilities
- Manage initiatives with measurable business impact, ensuring benefits are realized
- Use data to identify trends, measure performance, and propose improvements
- Facilitate decision-making, manage milestones, and keep stakeholders aligned
- Build compelling presentations and stories for senior leadership
- Help keep priorities on track from monthly business reviews to annual strategy sessions
Requirements
- 5+ years in strategy roles (consulting, investment banking, or similar)
- Financial services experience is an asset
- Strong quantitative and financial analysis skills
- Ability to identify trends and solve problems logically
- Skilled at influencing senior leaders and gaining buy-in
- Comfortable making recommendations and driving decisions
- Advanced PowerPoint and storytelling skills
- Strong project management and organizational skills
Benefits
- health insurance
- dental
- mental health
- vision
- short- and long-term disability
- life and AD&D insurance coverage
- adoption/surrogacy benefits
- wellness benefits
- employee/family assistance plans
- retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
- financial education and counseling resources
- generous paid time off program including holidays, vacation, personal, and sick days
Job title
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