Hybrid Special Order Manager

Posted last month

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About the role

  • Oversee Special Order team and create strategy to handle Special Orders
  • Manage Special Order team that partners with stores to facilitate special orders
  • Establish relationships with merchandising areas and vendors to execute fulfillment of Special Orders
  • Oversee process to document item specifics and cost to ensure quality and price for special orders
  • Work as part of larger merchandising team to execute merchandising/strategic WSM priorities
  • Establish a framework with store teams and visual merchandisers to train best practices for the selling process and when/how to use special orders
  • Conduct business via telephone and computer technology; travel to stores or events up to 10% of the time

Requirements

  • Bachelor’s degree or equivalent work experience
  • 2+ years of special order processing experience, or relevant experience
  • 2+ years of successful experience with CSC and SAP
  • Excellent oral and written communication skills
  • Excellent visual and hand-eye coordination
  • Math skills: add, subtract, multiply, divide, decimal numbers, fractions and percentages
  • Ability to work in a fast-paced environment and meet tight deadlines
  • Ability to collaborate within and across departments to achieve goals
  • Ability to problem solve and make decisions with minimal input
  • Previous successful leadership experience preferred
  • Intermediate skills with Microsoft Office Suite
  • Employer will not sponsor visa or work authorization

Benefits

  • Competitive base rate
  • Opportunity for a yearly bonus
  • 3 weeks of vacation
  • Annual float day
  • Paid volunteer day annually
  • Paid parental leave
  • Employee Assistance Program
  • Paid sick time
  • Medical, dental, and vision plans
  • 401(k) with company match
  • Flexible spending accounts
  • Voluntary benefits including long-term disability, life insurance for dependents, and pet insurance
  • Generous store and online discount for employees and family members

Job title

Special Order Manager

Job type

Experience level

JuniorMid level

Salary

$73,000 - $93,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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