RG
Royal BAM GroupMultiskilled Engineer
Static Multi Skilled Engineer at BAM FM, maintaining HVAC systems and providing facilities support in Camden, UK. Full - time position with attractive salary and benefits package.
About the role
- Serve as a key point of contact for internal users providing expert technical support and managing IT infrastructure.
- Provide advanced support to internal users through the ticketing system, resolving complex technical issues efficiently.
- Manage and administer Google Workspace and Microsoft 365 productivity suites.
- Handle user lifecycle management including onboarding, offboarding, and user inductions/training.
- Administer and maintain Jamf Pro environment for macOS device management.
- Provide comprehensive support for both macOS and Windows operating systems.
- Manage and support Single Sign-On (SSO) integrations and streamline user access to applications.
- Oversee antivirus support and other security tools to protect against threats.
- Participate in IT infrastructure maintenance including system building and deployment.
- Assist with management of cloud infrastructure.
Requirements
- Bachelor’s degree in Business or related field.
- 4+ years of experience in progressive IT infrastructure/operations experience.
- Proven experience in a similar IT support or systems administration role.
- Strong technical knowledge of Jamf Pro and MDM (Mobile Device Management) concepts.
- Expertise in administering Google Workspace and Microsoft 365.
- Experience with Single Sign-On (SSO) technologies and integrations.
- Excellent troubleshooting skills for macOS and Windows environments.
- Familiarity with any cloud platforms.
- Solid understanding of user onboarding and offboarding processes.
- Experience with ticketing systems and providing high-quality user support.
- Strong communication and interpersonal skills.
- A proactive and problem-solving mindset.
Benefits
- tons of awesome perks and many opportunities for growth.
- a highly engaging and rewarding workplace.
- opportunities for growth.
- Mindtickle is proud to be an Equal Opportunity Employer (consideration without regard to protected characteristics).
- Right to Work verification and completion of employment eligibility documentation upon hire.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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