Manager of Workplace Investigations handling ER/IR cases at Team Global Express. Leading complex workplace investigations and advising on compliance issues across a national workforce.
About the role
- Manage a team of 10 to 20 Onsite Service Representatives facilitating customer inventory management for Grainger. Oversee leadership and resource management to ensure profitability and customer satisfaction.
Responsibilities
- Manage a team of 10 to 20 Onsite Service Representatives/Specialists who maintain inventory in customer accounts helping customers save time and money
- Use Grainger network to collaborate within multiple teams to achieve results
- Implement Leader Plan which includes assessing and prioritizing, coaching and teaching, hiring top talent
- Promote great team member engagement, support team member development
- Manage projects by allocating resources ensuring return on investment and profitability
- Understand market conditions and trends and customer requirements to provide appropriate direction and guidance to the broader organization
- Ensure the right solutions and resources are being offered/deployed to customers
- Ensure excellent customer survey satisfaction levels.
Requirements
- 5+ years' manufacturing or industrial business experience with direct leadership experience
- Understanding of financial and economic concepts
- Experience leading in a matrixed environment
- Experience building and working within different teams
- Strength in process improvement, ownership and control and project management
- Experience leading and working towards goals with a remote team
- Ability to be in the field in the Sacramento area three days a week coaching your team.
Benefits
- Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
- 6 free sessions each year with a licensed therapist to support your emotional wellbeing
- 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date)
- 6 company holidays per year
- 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
- Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools
- Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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