Hybrid ServiceNow Solutions Architect

at Mollica IT

• Job title: ServiceNow Solutions Architect
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: ServiceNow
• Location requirements: Hybrid, Brazil

About the role

• ServiceNow Architect ensuring adherence to architecture standards and technical excellence at Mollica IT. Leading the technical team and overseeing quality of applications developed on the ServiceNow platform.

Responsibilities

• Act as the technical team's leader;
• Serve as the guardian of the enterprise architecture, adhering to its designated standards and ensuring the technical quality of applications;
• Monitor software quality standards and development practices, with attention to performance, security, and maintainability of solutions;
• Ensure documentation and artifacts for sustained and newly developed solutions are complete and up to date;
• Investigate issues and act as a liaison between agile development teams, support/sustainment teams, the platform vendor, and client teams;
• Analyze business needs and the client's technical requirements and translate them into solution proposals on the ServiceNow platform, according to the relevant modules;
• Monitor platform evolution and the release of new plugins, proposing improvements and feature enhancements in the client's environment as they become available;
• Develop adoption plans for new functionality or review license usage to enable more efficient use by the client;

Requirements

• Bachelor's degree and/or completed postgraduate degree in Technology;
• Professional experience as a Developer, Systems Analyst, or related role, with hands-on experience on the ServiceNow platform;
• Hold the following official certification issued by the platform vendor: (CTA) Certified Technical Architect.
• Note: If the candidate is close to completing their degree (expected graduation in December), an exception to the higher-education requirement may be considered.

Benefits

• Medical and dental insurance.
• Profit-sharing.
• Internet allowance to support hybrid work.
• Life insurance.
• Meal/food allowance.
• Flexible benefits package: you receive points to allocate among options that best suit your needs according to program rules.
• Professional development: We offer a corporate university, access to online learning platforms, a language platform with over 7,500 pieces of content and around 60 courses organized by level, area of expertise, professional skills and interests, and even a platform that aggregates multiple educational institutions offering exclusive discounts for Deloitte professionals and their dependents. In addition, we provide a structured career plan with mentorship from Deloitte professionals through a coach who can listen to your challenges and support your development in both technical and behavioral skills based on their own experience.
• Well-being support: Telemedicine services for preliminary assessments without leaving home; a family strategy program to support pregnant employees and expectant parents; Gympass; a day off during your birthday month to celebrate; psychological support channel and social services.
• Opportunity to be part of an inclusive culture: You can be yourself with equal opportunities for growth. To reinforce this commitment, we have developed a global "all in" strategy with eight pillars – Origins, Young Apprentice, STEM, Delas, LGBT+, Inclui, No Borders and Generation 50+. We highlight that all our vacancies are open to people with disabilities (PwD).