Product Manager in automotive aftermarket providing customer support and project collaboration. Engaging in contract preparations, market analyses, and KPI monitoring in a dynamic team.
About the role
- Manages the repair and maintenance of company owned and customer equipment
- Prepares work schedules and handles service calls to meet customer needs
- Orders parts to maintain adequate supplies
- Provides training and assistance to staff mechanics
- Works with equipment vendors to learn the maintenance requirements
- Evaluates all equipment after repairs, maintenance or safety checks
- Documents equipment status before and after rental
- Handles customer complaints regarding equipment condition or operation
- Promote safety awareness
- Perform quality control checks
- Update, maintain and keep organized equipment service records
- Create, update, close and bill work orders
- File warranty claims in a timely fashion
- Inventory management
Requirements
- Valid driver’s license
- Extensive experience in the repair and maintenance of self-propelled platforms and lifts
- Knowledge of work planning and scheduling and other supervisory activities
- Strong understanding of equipment capabilities and safety requirements
- Clear perspective of maintenance and repair issues in the industry
- Planning and management experience
- Computer literacy
- Reporting experience
- Inventory management experience
Benefits
- Health, Dental and Vision plans
- 401(k) Match
- Volunteer time off
- Short-term and long-term disability
- Accident, Life and Travel insurance, as well as flexible spending
- Tuition Reimbursement Options
- Employee Assistance Program (EAP)
- Length of Service Awards
- Paid Parental Leave
- Paid Holidays and Paid Time Off
Job title
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