Associate Director supporting BD’s Global Business Services transformation initiatives. Leading HR strategies, organizational design, and workforce transformation efforts across multiple regions.
About the role
- Service Delivery Consultant supporting Global Human Resources products and programs at Bank of America. Responsibilities include operational execution, quality assurance, and stakeholder engagement.
Responsibilities
- Support the delivery and execution of Global Human Resources products and programs
- Operational process execution, quality assurance, and ensuring proper controls
- Understand the programs/products and operational requirements
- Engage in adoption, satisfaction, and delivery of process/tool enhancements
- Support initiatives and routines by identifying solutions that meet business needs
Requirements
- 3+ years of Human Resources or Risk Management/Governance experience
- Proven experience managing multiple competing priorities simultaneously
- Highly organized and detail oriented
- Ability to synthesize information into a compelling story
- Process management experience developing and successfully implementing new processes
- Outstanding communication and presentation skills
- Proficient SharePoint user skills
- Proficient in all Microsoft Office; intermediate skills in Excel
- Previous experience with Agile methodology and change execution
- In-depth knowledge of HR products and services
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunity
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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