Hybrid Senior UX Designer

at Paschoalotto

• Job title: Senior UX Designer
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Brasil

About the role

• UX Designer influencing strategic decisions in user experience for Paschoalotto's innovative digital products. Collaborating with diverse teams in a dynamic, agile environment.

Responsibilities

• Interpret and understand users’ expectations and pain points regarding their interaction with the Pagou Fácil product;
• Assist in conducting user research and prepare, document, and present the findings to stakeholders;
• Experience creating personas, journey maps, empathy maps and other definition and validation tools;
• Provide references on market best practices, user behavior studies, innovation and trends;
• Work closely with the project client to translate business requirements into innovative interactive experiences;
• Help maintain consistent communication and digital experience across initiatives, squads and projects;
• Support research activities, including recruiting participants, conducting interviews and consolidating results into reports and presentations;
• Identify usability issues and create hypotheses and tests to address them;
• Oversee tests and validate the relevance of new features, services and solutions for customers;
• Increase user satisfaction (NPS);

Requirements

• Proficiency with design and prototyping tools for mid- and high-fidelity (preferably Figma);
• Experience conducting quantitative and qualitative research, analyzing quantitative and qualitative data, and running A/B tests;
• Knowledge of leading user research and workshop sessions, validating hypotheses and analyzing metrics;
• Technical knowledge combined with business problem-solving (empowerment to make decisions);
• Willingness to work collaboratively in multidisciplinary teams in a dynamic, agile environment;
• Strong verbal and written communication skills;
• Openness to change and other opinions.

Benefits

• Meal allowance
• Transportation voucher
• Benefits club: An exclusive benefits club for our Paschoalovers, giving access to discounts at various partner establishments
• Wellz Care: Online therapy platform that provides up to 12 sessions at no cost to the Paschoalover
• Gympass: All employees have access to Gympass, a wellbeing platform offering discounted gym memberships and fitness activities
• Day off: All employees are entitled to a day off on their birthday
• Maternity and paternity leave: Includes 6 months of maternity leave and 20 days of paternity leave