About the role

Product Designer developing user-centered designs for a B2B e-commerce platform. Collaborating with multi-national teams to enhance usability and design workflows.

Responsibilities

Advocates for user-centered design solutions
Involving in designing the user experience and interfaces, particularly for Web and PDA devices and operational workflows within the WMS environment.
Creating wireframes, prototypes, and final UI designs that can be directly implemented by engineering teams.
Designing end-to-end user experiences for warehouse management systems, working alongside Product Owners to support both web-based applications and PDA-based operational workflows used by operators and administrators.
Conducting user research to discover insights, define user personas, and map user journeys
Helping establish consistent design patterns, UI components, and design guidelines that can be reused across different parts of the WMS platform.
Conducting concept and usability testing to iteratively validate and improve design solutions
Translating business processes and operational requirements into clear, intuitive user interfaces and interaction flows.
Iterating on designs based on user feedback, operational insights, and usability testing to improve efficiency and usability for warehouse staff and operations teams.
Working closely with Product Owners, Business Analysts, and Engineers to refine requirements and ensure designs are feasible and aligned with technical constraints.

Able to plan, conduct, and synthesize user research and usability testing
Skilled at creating interaction design solutions for desktop, web and mobile applications
Strong visual design skills, able to create compelling, branded, high-fidelity product screens
Familiar working with design systems that consistently scale across platforms
Retail knowledge and enthusiasm is a plus
Hands-on experience designing consumer applications for desktop, web, and mobile
Proven experience working in design teams in an Agile product development setting
Experience planning and conducting user research at various stages of the design process
Strong communication skills with ability to articulate the value of a design choice to users and non-designer stakeholders
Creative problem solving and analytical thinking
Able to produce high quality creative solutions in a fast-paced environment
Combined skills in 2 of 3 of the following: User Research, Interaction Design, Visual Design
Synthesizes abstract ideas into tangible solutions for design
Is passionate about problem solving through design
Sees value in taking an iterative design approach
Has a strong sense of ownership and proactively advocates for the end user
Open to taking on new challenges and learning new skills
Collaborative, curious, empathetic, open-minded, innovative

Health Insurance – At Makro PRO, we care about your health! Group insurance from a top insurance company is included in your benefits—OPD, IPD, Emergency OPD
Provident Fund – Makro PRO cares about your long-term plan! We offer 3% provident fund.
Year-end bonus – We include variable and performance bonus for our employees.
Gym Facilities – Our Head office has a fitness center, yoga room, and recreational space. Enjoy Bangkok scenery and work your body!
Attractive Vacations days – Enjoy our attractive annual leave. Let’s say the minimum is 18 days!
No overtime – We work 5 days a week with. We set our own goals and deadlines.
Free car parking space – No more stress or extra cost if you drive to work. We offer free parking space for our employees.
Best Culture
Clear focus.
Diverse Workplace (Our members are from around the world!)
Thai and Non-Thai are both welcome!
Non-hierarchical and agile environment
Growth opportunity and career path