Jr Operations Analyst at FULL Creative analyzing data for Contact Center performance. Working with teams to enhance operational efficiency and reporting processes.
About the role
- Data Analyst providing insights for Walmart Marketplace seller acquisition strategy. Collaborating across departments to deliver data-driven insights and performing deep-dive analysis to drive growth.
Responsibilities
- Contribute to a high-performance culture delivering multiple projects, priorities in a fast-paced environment.
- Deliver key data-driven business insights to identify opportunities that will drive new seller acquisition strategy.
- Perform deep-dive analysis across all areas of the Marketplace New Seller Acquisition experience to drive platform growth.
- Deliver best-in-class analytic capabilities and solutions.
- Conduct advanced statistical analysis to provide recommendations.
- Design and develop dashboards and data visualizations to enable decision making.
- Answer complex business questions via data to enable business and product owners to make critical decisions.
- Drive understanding of customers and their interaction with products.
Requirements
- 3+ years of experience in data analytics or other relevant roles
- Proficient in MS Excel
- Proficiency in SQL, GCP and R/Python
- Proficiency in Data Analytics Platforms. Ex: Looker, Tableau, Salesforce
- Bachelor's degree in a relevant and quantitative field and/or relevant work experience (e.g., Operations Research, Economics, Management Science, Business Analytics, Statistics)
- Knowledge about eCommerce Environment
- Ability to analyze data and present findings
Benefits
- Health benefits include medical, vision and dental coverage.
- Financial benefits include 401(k), stock purchase and company-paid life insurance.
- Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
- Education benefits through Live Better U for full-time and part-time associates, covering tuition, books, and fees.
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