Technical Product Manager leading the WhatsApp conversational AI project at IDT Corporation. Collaborating with cross-functional teams to deliver a compliant, user-friendly money remittance platform.
Responsibilities
Own the **product strategy and roadmap** for the WhatsApp conversational bot — defining vision, priorities, and success metrics.
**Translate** business goals, regulatory needs, and user behavior into clear requirements.
Shape the **conversational UX**, leveraging prompt engineering and large language models (LLMs).
**Collaborate** cross-functionally with product, compliance, and legal teams to ensure a safe, compliant, and frictionless user experience.
**Drive agile execution **— writing user stories, managing sprints, tracking progress in Jira, and ensuring continuous delivery.
**Measure and optimize** — analyze engagement, conversion, and performance metrics to inform iteration and scaling.
Requirements
5+ years in product management or technical product management roles.
Proven experience owning product roadmaps and delivering throughfull lifecycle — from prototype to production.
Strong technical fluency — comfortable with APIs, database queries, and backend systems.
Solid understanding of Agile methodologies (Scrum/Kanban); experience leading cross-functional Agile teams.
Excellent communication and stakeholder management skills (English B2+).
🌟** It would be a plus**
Experience in fintech, payments, or AI-driven systems.
Familiarity with conversational AI, prompt engineering, or NLP-driven UX.
Familiarity with tools like Jira, Confluence, Looker, Amplitude, or similar.
Familiarity with React, Node.js, or Python
Experience with Meta’s WhatsApp Business Platform or other messaging APIs
Benefits
Remote b2b (Georgia) or hybrid/on-site (Belarus-Moldova) work opportunity!
Stable job with long-term growth perspective.
Competitive salary with annual performance review.
Top-tier hardware to support your productivity.
An exciting and challenging job with talented people around.
Continuous learning and career growth opportunities.
Compensation for professional training, seminars, and conferences.
Referral program – get rewarded for helping us grow the team with talented people.
Company-supported English classes to enhance your professional growth.
More perks for the Minsk and Chisinau office employees.
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