Hybrid Senior Technical Claim Specialist, Financial Lines

Posted 2 weeks ago

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About the role

  • Manage the complete investigation, evaluation and resolution of assigned portfolio of complex claims emanating from Management and Professional Lines (MLPL), specifically Directors & Officers and Employment Practices Liability for Private Company portfolio
  • Engage, direct and manage external advisors and vendors including legal service professionals, discovery vendors, data and security experts and consultants
  • Evaluate and negotiate resolution of assigned claims in a timely manner within appropriate authority and in accordance with laws, regulations, statutes and DOI compliance
  • Drive high level of customer care, responsiveness, and satisfaction when managing assigned claims to deliver superior claim outcomes
  • Collaborate with outside counsel to formulate litigation strategy and ensure effective litigation management
  • Oversee projects and planning surrounding departmental initiatives to achieve strategic objectives
  • Analyze, develop and determine appropriate case reserves on all assigned claim files and recommend changes where necessary
  • Advise on MLPL specialization areas, serve as subject matter expert, participate in industry seminars or author articles
  • Collaborate with Underwriters to identify, price and negotiate terms for novel or complex risks and participate in sales calls and RFPs
  • Manage budgeted resources by anticipating expenditures, forecasting resource needs/costs and properly accounting for expenses

Requirements

  • Bachelor's Degree or equivalent combination of education and work experience
  • Required Juris Doctor (JD)
  • 5-7 years relevant experience
  • Experience handling management and professional liability matters including Directors and Officers Liability, Professional Liability, Fidelity, Pension Trustee’s Liability, Data-Protection and Privacy Liability
  • Advanced experience in other segments of management and professional lines industry (agency, retail or wholesale brokerages, third-party administrator, risk management, legal or other roles)
  • Ability to manage high severity, complex claims and coordinate external counsel and vendors
  • Financial and business acumen and awareness of financial responsibility
  • Properly document investigation findings and preserve evidence in accordance with internal and external laws and procedures
  • Ability to analyze, develop and determine appropriate case reserves and recommend changes to ensure actuarial accuracy
  • Must be authorized to work in the United States on a full-time basis without the need for current or future sponsorship

Benefits

  • Hybrid Working – a mix of working from home and in the office
  • 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
  • Competitive 401(k) program with company match up to 8%
  • Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
  • Tuition Reimbursement for professional certifications, and continuing education
  • Employee Network and Community and community giving opportunities
  • Annual discretionary bonus plan based on business and individual performance

Job title

Senior Technical Claim Specialist, Financial Lines

Job type

Experience level

Senior

Salary

$139,500 - $236,500 per year

Degree requirement

Bachelor's Degree

Location requirements

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