Own the strategy, design, end-to-end planning and delivery of fraud and risk management programs, aligning with company-wide goals and compliance standards
Lead program governance, including risk management, cross-team dependencies, and resolution of issues
Partner with Engineering, Product, Risk, Legal, Compliance, and Operations to define and deliver initiatives that reduce fraud losses and improve detection systems
Develop and enhance policies, controls, and playbooks related to fraud detection, escalation procedures, and post-incident reviews
Create and manage program roadmaps, defining key milestones, deliverables, timelines, and dependencies
Collaborate with data and analytics teams to monitor fraud KPIs and analyze trends; use data to evaluate progress and drive continuous improvement
Provide regular updates, reporting, and presentations to executive leadership on program status, risk posture, and fraud trends
Support audits, regulatory exams, and due diligence by preparing program documentation and leading responses related to fraud risk
Requirements
12+ years of experience in program management
At least 3 years focused on fraud, risk, or compliance within fintech, payments, or financial services
Proven success leading large-scale, cross-functional engineering and risk programs in fast-paced, high-growth environments
Strong understanding of the gift card or prepaid card ecosystem, including fraud detection systems and transaction monitoring (highly preferred)
Excellent communication, organizational, and leadership skills
Able to influence and lead without direct authority
Experience with tools such as JIRA, Confluence, and program dashboards (e.g., Power BI)
Proficiency with program management and collaboration platforms (Microsoft Office Suite, Confluence, SharePoint)
Adept at managing multiple initiatives simultaneously and operating in a fast-paced, ambiguous environment
Bachelor's degree in Computer Science, Engineering or equivalent practical experience
Strong decision-making, risk management, and conflict resolution skills
PMP or other relevant certifications a plus
Benefits
401k with employer match
Medical
Dental
Vision
12 paid holidays in the year 2025
1 hour of sick pay accrual for every 30 hours worked
Parental leave
Life insurance
Disability insurance
Accident and illness insurance
Health and dependent care flexible spending accounts
Programme Manager / Delivery Lead required for AI rollout in consultancy supporting life sciences clients. Leading governance and delivery for complex AI programme initiatives in a hybrid environment.
Program Manager leading digital transformation projects at Nestlé Health Science. Overseeing project planning, execution, and delivery while fostering innovation and continuous improvement.
Program Manager leading the CPA Leadership Program at Sun Life to shape future finance leaders. Overseeing design, operations, and alumni engagement for talent development.
Lead Technical Program Manager for AG Consulting Partners driving strategic technical programs with a hybrid role in Connecticut. Requires 7+ years' experience and a strong background in program management.
Energy Program Manager overseeing infrastructure energy programs for Puget Sound Energy. Coordinating activities with project teams, stakeholders, and ensuring compliance with objectives and regulations.
Senior Energy Program Manager at Puget Sound Energy managing energy efficiency programs and coordinating cross - functional teams to achieve program goals.
Senior Program Management Staff Manager at GE Aerospace leading a cross - functional team for USAF contracts. Ensuring successful execution and alignment with business objectives while maintaining customer satisfaction.
Customer Program Manager at GE Aerospace overseeing aviation contracts and ensuring customer satisfaction. Managing service contracts while driving performance and profitability in the aviation sector.
Acquisition Support Program Analyst providing procurement management support for the DoD. Involves developing, monitoring, and executing procurement actions, requiring substantial experience with DoD processes.
Program Management Supervisor managing delivery and team for Ford Bronco products. Collaborating across functions including Engineering, Marketing, Manufacturing, and Logistics.