Agile Delivery Coach at USG focusing on digital customer experience transformation and Agile principles implementation across teams. Leading Scrum ceremonies and mentoring teams towards high performance.
About the role
- Senior Scrum Master on a TrueTandem team enabling agile delivery for mission-critical software. Collaborating with cross-functional teams to drive solutions within secure government environments.
Responsibilities
- Facilitates all Scrum ceremonies (Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives) with discipline and purpose.
- Manages sprint metrics, capacity planning, and velocity tracking using Azure DevOps and Microsoft tools.
- Creates and manages detailed Agile board items, ensuring completeness of acceptance criteria, proper estimation, and effective sprint planning integration.
- Translates objectives into actionable user stories and tasks on the Agile board, maintaining visibility, accountability, and alignment with sprint goals.
- Drives continuous improvement and Agile maturity across multiple concurrent development projects.
- Removes blockers by coordinating cross-team dependencies, engaging leadership, and aligning resources.
- Coaches team members and stakeholders on Agile values, servant leadership, and iterative delivery.
- Partners with the Product Owner (or stakeholders) to refine and prioritize backlogs for optimal value delivery.
- Ensures transparent communication and collaboration across security, infrastructure, and development teams.
- Champions automation, data-driven insights, and quality practices consistent with DevSecOps principles.
Requirements
- A minimum of TS/SCI with CI polygraph
- 5+ years of professional experience, including 3+ years as a Scrum Master supporting Agile software development.
- 2+ years facilitating Agile teams within secure (TS/SCI or higher) government environments.
- Certified Scrum Professional (CSP-SM), SAFe SPC, or PMI-ACP.
- Demonstrated experience using Azure DevOps (Boards, Pipelines, Metrics) or Jira to manage Agile workflows.
- Proven record of increasing sprint velocity and delivery predictability by 20% or more.
- Advanced knowledge of Agile, Kanban, and scaled Agile (SAFe) frameworks.
- Exceptional communication, conflict resolution, and facilitation skills under pressure.
- Ability to coordinate technical delivery across infrastructure, cloud, and application teams.
Benefits
- Additional Information
- TrueTandem is an equal opportunity employer, committed to diversity and inclusion in the workplace and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.
- Equal Opportunity Employer - Minorities/Females/Disabled/Veterans
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