Customer Service Advisor resolving complex inquiries related to insurance policies at Zurich Canada. Collaborating in a hybrid environment while ensuring exceptional service for clients.
About the role
- Senior SAP CS Consultant providing specialized customer service support in a global transformation journey. Joining Stefanini's innovative team in technology solutions.
Responsibilities
- Provides specialized support in the SAP CS domain.
- Involved in incident resolution and implementation of preventive actions.
- Collaborates cross-functionally to maintain process integrity.
- Expertise in SAP CS functionalities.
- Knowledge of SAP integration points with SD and MM.
Requirements
- Bachelor's degree (or equivalent)
- Advanced/Fluent English (for communication)
- Hold a valid visa for the USA/Canada
- Willingness to travel internationally
- 3+ years of experience in SAP CS
Benefits
- Remote work (home office)
- Opportunities for professional growth
- Innovation, respect, autonomy, and collaboration
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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