Bilingual Customer Service Representative for Auto Claims supporting customers in English and French. Engaging with inquiries and processing claims while ensuring quality service and support.
About the role
- Certified Peer Support Specialist providing mental health and substance use disorder recovery support. Assisting clients through education, case management, and peer counseling while maintaining confidentiality.
Responsibilities
- Provide case consultation, crisis intervention, discharge placement, individual and group work, individual rehab intervention, screening, and targeted case management to assist clients in meeting basic needs and symptom management.
- Complete accurate and timely documentation as contractually required and meet minimum requirements for direct billable client services.
- Provide peer counseling and support drawing on own consumer experience to build trust and commonality, mentor clients and families and promote empowerment.
- Interacts therapeutically with clients and families with boundaries of professional standard.
- Facilitate placement including pre-placement visits and transportation as needed.
- Shift coverage including part of the on-call team.
- Provide field-based services as required by the program and client need.
- Maintain confidentiality of client’s care.
- Participate in scheduled program meetings.
- Other relevant duties as assigned.
Requirements
- Peer Specialist Certification required.
- High School Diploma or GED required.
- Life experience in mental health or SUD recovery or family and willingness to disclose required.
- Cultural competency understanding required.
- Bilingual preferred.
- Knowledge of Microsoft Office and EHR software preferred.
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Part - time Customer Support role in Swindon assisting customers face - to - face. Opportunity for career growth within the Lloyds Banking Group.
Customer Service Representative providing compassionate care at Coyne Veterinary Center. Handling client interaction and administrative duties in a busy veterinary reception environment.
Customer Service Representative at PestCo managing customer inquiries and database. Providing support for residential and commercial pest control services in Hannibal, MO.
Customer Experience Banker providing exemplary service and support in a branch environment. Identifying and recommending banking products to meet customer financial goals.
Customer Service Representative supporting daily store operations while ensuring customer satisfaction and store presentation at H&S Energy fuel stations.
Customer Service Representative handling client inquiries at MSX International in Spain. Fluent in Dutch, Swedish, or German with a focus on customer satisfaction in the automotive industry.
Customer Service Representative engaging clients in the automotive sector in Spain. Responding to inquiries via phone and email while ensuring customer satisfaction in a hybrid work environment.
Director of Advanced Analytics & AI at AstraZeneca, leading the design and implementation of AI capabilities. Focus on scalability and compliance for healthcare applications in Asia.
Eligibility & Member Support Specialist aiding Pacific Life's Workforce Benefits Division in member management and issue resolution. Collaborating with brokers and employers for effective service delivery during audits.