Recall Program Analyst at Ford coordinating Dealer Bulletins for Field Service Actions while ensuring compliance and communication across teams. Involves development of service tools and monitoring performance.
About the role
- Senior Sales Program Manager leading key strategic sales initiatives within the Global Commercial Office at Medtronic. Driving adoption and performance of Channel Innovation programs to enhance sales productivity and customer experience.
Responsibilities
- Provide leadership, coordination, and execution of key strategic initiatives within the Global Commercial Office
- Drive adoption and performance of Channel Innovation programs
- Support the business to enhance reach, sales productivity and customer experience
- Lead the adoption and performance of new sales channels
- Identify opportunities for introduction of Remote Support, leveraging the LiveStream solution
- Engage sales organizations including First Line Sales Managers, to foster integration and performance
- Support opportunity management in collaboration with digital marketing
- Drive local contact maintenance and support survey execution
- Engage leadership on customer engagement (NPS/CES)
Requirements
- Bachelors degree with a minimum of 7 years of relevant experience, or Advanced degree with a minimum of 5 years relevant experience.
- Medical device experience preferred
- 5-8 years in technical support functions
- 2-3 years within commercial function highly valued
- Sales Program Management experience
Benefits
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
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