Deliver pre-sales activities including solution demonstrations, presentations, technical guidance, proofs of concept, and RFx responses
Be the go-to technical expert on solutions for customers, partners, and internal teams
Establish enduring relationships with customers and become their trusted advisor
Collaborate with the sales team to deliver revenue, with emphasis during Qualification, Discovery, and Technical Proof phases
Coordinate pre-sales efforts with the post-sales service delivery team throughout the sales cycle
Meet virtually and in-person to deliver presentations, whiteboarding sessions, and demonstrations of Ping solutions and their value to customers, partners, and industry events
Provide insightful feedback on product enhancements and customer needs to product owners
Develop subject matter expert level knowledge of at least one of Ping Identity's solutions
Travel to customer sites and events as needed (able to travel up to 30%)
Requirements
Significant experience with enterprise-level software systems in a customer-facing role (pre-sales or consulting)
Demonstrable interest and experience in computer security or cybersecurity, applied or theoretical
Knowledge of open standards and protocols relating to identity and security (e.g., OAuth, OpenID Connect, social login, Single Sign-On)
Familiarity with using REST APIs and working with JSON data; experience with modern programming/scripting languages advantageous
Knowledge of foundational infrastructure and networking technologies (virtual machines, TCP/IP, DNS, HTTP/S, load balancers, proxies)
Experience with cloud providers (AWS, GCP, Azure) and deployment technologies (Kubernetes, Terraform) is beneficial
Engaging interpersonal and customer service skills: verbal, written, and listening/understanding, objection handling and solution discovery
Ability to relate proposed solution technical capabilities back to customer needs in a narrative style
Ability to work with a high level of self-direction and/or collaboratively with team and customers
A passion for learning; ability to learn in a self-directed way and to seek out help and guidance when required
Fluent in Spanish and located in Spain, with ability to easily travel to Madrid or Barcelona
Portuguese knowledge would be a plus
Ability to travel up to 30% of the time (typically less)
Benefits
Generous PTO & Holiday Schedule
Parental Leave
Progressive Healthcare Options
Retirement Programs
Opportunity for Education Reimbursement
Commuter Offset (Specific locations)
Flexible, collaborative work environment
Employee Resource Groups that create a sense of belonging
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