Senior Project Manager managing ecommerce solutions for clients, overseeing entire project lifecycle and ensuring timely delivery. Working in a hybrid environment with focus on client satisfaction through effective communication and team leadership.
Responsibilities
Document the project deliverables and scope in the Statement of Work
Develop, manage, and document (in the agreed format) all production schedules, milestones, projections, estimates, and budgets for customer-assigned projects
Deliver project outputs in accordance with project plans, costs, and customer expectations
Manage project scope, identifying, defining, and communicating risks and change requests before taking appropriate action to minimize impact on project success
Focus on prevention of slippage and overrun with early identification of risk with suitable and proactive mitigation plans that are actively managed
Manage the test and acceptance process to attain customer signoff
Create and manage RFP responses and estimates for prospective customers and projects
Serve as customer’s primary point of contact to manage customer expectations and communications (including timetabled and ad hoc meetings), ensure that the customer is informed on the project status, and obtain customer approval and signoff on all major deliverables
Manage the project team, including assigning individual project tasks, holding regular meetings to monitor progress, and ensuring all timesheets are completed on time
Coordinate input from all project members, including third-party suppliers and customer staff, to ensure successful delivery
Ensure that all work is produced in accordance with appropriate processes and that opportunities for improvement are identified and agreed upon
Ensure the relevant repositories are updated and maintained
Conduct regular meetings with practice director to report project progress.
Lead end-of-project reviews and produce lessons-learned document at the end of the project
Upon discovery, advise the account manager of potential new business opportunities with the customer
Requirements
5+ years experience with implementation of enterprise level ecommerce platforms, SAP Commerce Cloud (Hybris) preferred
Experience working in Agile and Waterfall software development environments
Experience working within teams building ecommerce systems or other high-availability web-based applications
Experience with issue and bug management systems such as the Atlassian suite (e.g., JIRA, Confluence) and/or Microsoft Visual Studio (TFS)
5+ years of project management experience managing projects through the entire lifecycle, from inception to go live
Experience writing Statements of Work or Project Charters
Experience with RFP responses
Working knowledge of Microsoft Office and Microsoft Project
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