Hybrid Project Manager

Posted 2 hours ago

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About the role

  • Project Manager at Arctiq managing hospitality IT projects for a new integrated resort in Dubai. Ensuring successful delivery of IT initiatives and transitions to live operations with client relations.

Responsibilities

  • Lead and project-manage teams of internal and contract resources to ensure successful delivery of hospitality IT projects supporting the pre-opening and opening readiness of a new integrated resort
  • Manage end-to-end project delivery, including scope, schedule, budget, risks, and resourcing
  • Coordinate and track multiple workstreams, ensuring deliverables are completed on time and to agreed quality standards
  • Act as the primary liaison between IT teams, vendors, operations, and property stakeholders
  • Oversee the implementation of hospitality technology solutions, including (but not limited to): Booking engines OTA and channel management platforms Mobile food ordering systems Spa, cabana, and nightclub reservation systems Call centre systems Guestroom technology
  • Ensure projects align with operational requirements and support a smooth transition to live operations
  • Follow established processes and procedures for working in live hospitality environments, minimizing impact to guests and day-to-day operations
  • Track and manage project sign-offs, ensuring documentation, configuration, training, and handover standards are met
  • Ensure solutions are delivered in compliance with security, regulatory, and operational support requirements

Requirements

  • Proven experience managing IT projects in hospitality, accommodation, retail, or other customer-facing environments
  • Experience delivering system implementations, upgrades, and integrations in live operational settings
  • Strong project planning, scheduling, financial tracking, and vendor management skills
  • Ability to manage multiple stakeholders with competing priorities
  • Excellent communication, coordination, and problem-solving abilities
  • Highly organized with strong attention to detail and documentation
  • Comfortable working under pressure in fast-paced, deadline-driven environments
  • Proficiency with Microsoft Word, Excel, Outlook, and Microsoft Project (or similar project management tools)
  • Minimum of 3 years’ experience in a Project Manager role delivering IT or digital projects
  • Bachelor’s degree in Project Management, Information Systems, Business, or a related discipline (preferred)
  • PRINCE2, PMP, or similar project management certification (highly regarded)
  • Experience working in hospitality, accommodation, or service-based industries (highly regarded)
  • Ability to work across multiple sites and collaborate effectively with on-site operational teams
  • Must be willing to work onsite in Ras Al Khaimah at minimum 3 days per week

Benefits

  • Equal opportunity employer
  • Accommodations for adjustments throughout the interview process
  • Inclusive work environment

Job title

Project Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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