Senior Product Manager managing subscription and membership offerings at Crypto.com. Collaborate with cross-functional teams to enhance customer lifetime value and drive product initiatives.
Responsibilities
Own the end-to-end strategy, P&L, and success metrics for all subscription and membership offerings.
Define, execute, and analyze A/B tests across pricing, feature gating, trial periods, and payment flows to continually improve conversion and retention metrics.
Create and maintain the team’s roadmap, milestones, and dependencies with strategic priorities in mind.
Design, test, and launch new tiered subscription models, promotional offers, and loyalty programs to drive enrollment and reduce churn.
Analyze subscription performance data to identify growth opportunities and inform roadmap prioritization.
Define features, write product specifications, facilitate user studies, manage the backlog, and ultimately ship products/features in a timely manner.
Create and maintain the team’s roadmap, milestones, and dependencies with strategic priorities in mind.
Requirements
Proven ability to manage subscription economics, including defining KPIs like LTV:CAC and measuring the impact of pricing and feature changes.
Strong technical understanding of payment gateways, recurring billing platforms (e.g., Stripe, Zuora), and integration requirements.
A data informed work style, viewed through a compassionate lens of the user.
A passion for building delightful customer facing products and experiences.
Experience shipping and iterating on successful Software or Financial products at scale.
The ability to collaborate well with designers, engineers, QA, Marketing, compliance, growth.
Bachelor's degree or equivalent experience.
With domain knowledge in the subscription economy, loyalty programs, or direct experience managing products with a significant recurring revenue component are preferred.
Benefits
Competitive salary
Medical insurance package with extended coverage to dependents
Attractive annual leave entitlement including: birthday, work anniversary
Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
Work Perks: crypto.com visa card provided upon joining
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