Hybrid Senior Product Manager, Billing and Licensing

at Clio - Cloud-Based Legal Technology

• Job title: Senior Product Manager, Billing and Licensing
• Job type: Full Time
• Experience level: Senior
• Salary: $152,200 - $205,800 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Remote, United States

About the role

• Senior Product Manager leading the development and evolution of Billing and Licensing systems at Clio. Responsible for product vision, strategy, and cross-functional collaboration.

Responsibilities

• As a Senior Product Manager on the Billing and Licensing team at Clio, you will own the strategy and execution for how we will support bill our customers for our product suite.
• Develop and execute a product vision, strategy and roadmap for the Billing and Licensing teams, aligning with Clio's overarching business objectives and customer needs.
• Understand our customer needs across the whole Clio product suite and think deeply on how best to solve these issues.
• Work cross-functionally with other product managers, engineers, designers, and stakeholders to deliver high-quality product changes.
• Oversee the entire product lifecycle from ideation to launch.
• Use data and customer insights to track key metrics and performance indicators, identifying opportunities for product optimization and continuous improvement.
• Collaborate closely with key stakeholders, including customers and other Clio product teams, to gather insights, feedback, and requirements that inform product development and improvements.
• Build and maintain strong relationships with internal teams, ensuring alignment across departments and effective communication of product goals and milestones.

Requirements

• Over 4 years of experience in product management roles within the tech industry, with a proven track record of managing and enhancing complex software products or platforms.
• Exceptional ability to build strong relationships across the business, drive constructive conversations, and land decisions in ambiguous situations.
• Experience building technical products.
• Strong business and metrics focus.
• Experience conducting user research, gathering feedback, and using data to inform product decisions that enhance the user experience.
• Proven ability to lead cross-functional teams and collaborate effectively with stakeholders across product, engineering, design, marketing, and sales teams.
• Excellent communication skills with the ability to influence others and drive product initiatives forward.
• Bonus points if you have: Prior founder and entrepreneurial experience

Benefits

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days.
• Flexible time off policy, with an encouraged 20 days off per year.
• EAP benefits for you and household members, including counseling and online resources
• 401k matching and Child Education Savings
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years