Senior Digital Product Manager leading strategy and execution of web and mobile digital products for American Family. Collaborating with cross - functional teams to enhance customer and agent experiences.
About the role
- Senior Product Manager managing product strategy and execution in the enterprise SaaS market. Leading product initiatives and collaborating with cross-functional teams to drive successful outcomes.
Responsibilities
- Product Strategy & Execution: Contribute to and execute on product strategy, ensuring alignment with company objectives and market needs.
- Roadmap Development: Support roadmap prioritization based on impact and customer feedback. Translate strategic goals into actionable initiatives. Work closely with engineering to ensure timely and high-quality execution.
- Stakeholder Collaboration: Partner with engineering, sales, marketing, and customer success teams to ensure successful product launches and adoption.
- Market Analysis: Conduct market research, customer interviews, and competitive analysis to inform new product development opportunities and enhancements.
- Product Lifecycle Management: Manage features from ideation to launch, ensuring they meet customer and business objectives.
- Customer Advocacy: Act as the voice of the customer, ensuring the application meets and exceeds user expectations.
- Metrics & KPIs: Track and analyze key performance indicators (KPIs) to measure success and refine strategy.
- Product Enablement: Collaborate with internal teams to provide the necessary knowledge and tools for effective sales, marketing, and customer support.
Requirements
- Proven 8–10 years of product management experience in the SaaS industry.
- Industry Knowledge: Experience and familiarity with enterprise software and large enterprise customer challenges.
- Agile Expertise: Comfortable working within agile methodologies and adapting to dynamic, global environments.
- Technical Proficiency: Knowledge of API-driven platforms, understanding of developer ecosystems, and experience with tools such as JIRA. Familiarity with AI-driven product development, prototyping, and product-led experimentation is highly desirable.
- Bonus Experience: Background in corporate learning, HR information systems, or enterprise learning solutions.
Benefits
- We take care of our people with a comprehensive benefits package designed to support your well-being, growth, and success.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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