Director, Platform Product Owner transforming Contact Centre and content capabilities at Canada Life. Mentoring teams and leading delivery of scalable enterprise solutions while ensuring alignment with business value.
About the role
- Product Manager for Automations at Granted, a seed-stage healthcare startup. Focused on developing scalable, agentic workflows to transform healthcare advocacy.
Responsibilities
- Own the product strategy, KPIs and roadmap for the Automations pod.
- Translate messy, multi-step operational workflows into agentic, intuitive product experiences.
- Partner closely with Engineering, Design, SMEs and Ops to drive alignment on and deliver high-leverage automation opportunities.
- Run your own processes to derive actionable user insights from both quantitative and qualitative data.
- Define and run cross-functional processes to test, measure, learn and refine how agentic systems anticipate user needs.
- Ship fast, reliable features that balance automation efficiency with user trust and transparency.
- Establish success metrics that blend operational scale with human-centered experience.
Requirements
- 5+ years in product management roles within technical product environments.
- Strong technical fluency - able to collaborate deeply with engineering.
- Solid technical foundation (through education and/or hands-on experience).
- Proven interest working with automation or agentic workflow products.
- Comfort operating in 0→1, fast-moving, ambiguous environments.
- Experience in healthcare or other complex regulated domains (Nice-to-have).
- Early-stage startup experience (Series B or earlier) (Nice-to-have).
- Background in AI / intelligent workflow products (Nice-to-have).
Benefits
- Top-tier medical, vision, and dental insurance
- One Medical membership
- Mental health benefits through Talkspace
- Unlimited PTO
- $25 DoorDash Credit for Lunch + Dinner (when working past 7pm).
- Option to participate in our 401K plan
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