Product Management Senior Advisor responsible for Claim and Adjustment data management at Cigna. Educating clients and supporting stakeholders as a subject matter expert in data processes.
Responsibilities
Support Claim and Adjustment data provided to clients
Educate clients on methods of delivery and best practices
Serve as the Regulated Markets business owner for Claim and Adjustment data
Meet with account teams and clients to educate on data claims
Understand project changes and their impact on data
Gather business requirements and define alignment on functional requirements
Analyze trends and data to develop recommendations
Ensure policies and procedures are documented and followed
Research and resolve issues using system tools
Support other team initiatives as needed
Exhibit problem solving capabilities in complex environments
Communicate information about expertise to clients
Requirements
College degree or equivalent experience preferred
5 or more years work experience, preferably in business analysis
Regulated Markets experience preferred
Familiarity with pharmacy adjudication and other PBM operations
Proficient in collecting and analyzing large data sets
Strong strategic, analytical, problem solving, and project management skills required
High attention to detail and proven ability to manage multiple, competing priorities simultaneously
Internal and External Customer focused in all activities
Excels working cross functionally, at all levels of the organization to own, drive, manage and continuously improve the processes
Knowledge of PBM/healthcare industry or specialized business area
Ability to execute tactics under a strategic vision
SQL skills are highly desirable
Benefits
Health insurance
Vision insurance
Dental insurance
Well-being and behavioral health programs
401(k) with company match
Company paid life insurance
Tuition reimbursement
Minimum of 18 days of paid time off per year
Paid holidays
Job title
Senior Product Management Advisor, Claims Transactions and Adjustments
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