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Phoenix GroupUser Experience Consultant
User Experience Consultant in the Colleague Experience team at Phoenix Group. Deliver innovative solutions and enhance user experiences within the People Function.
About the role
- Research and Testing: Plan and conduct user research, including interviews, surveys, and usability testing, to gather insights on user needs, behaviors, and pain points.
- Analyze research findings to inform design decisions and create user personas and journey maps.
- Product Design and UX: Create wireframes, concept designs, prototypes, and product specifications that effectively communicate design solutions and the rationale behind them.
- Collaboration and Innovation: Participate in design reviews and provide constructive feedback to peers, fostering a collaborative design environment.
Requirements
- 5+ years of experience in user experience design, preferably in a digital product environment.
- Bachelor’s degree in Design, Human-Computer Interaction, Psychology, or a related field, or an equivalent combination of education, work, or military experience.
- Experience designing products at various stages, in an Agile environment, in collaboration with product managers and engineering leads.
- Strong analytical and problem-solving skills, an evidence-based approach.
- Excellent written and verbal communication, collaboration, and team building skills.
- Skill in quickly understanding customer needs and mental models, observing how they interact with products and defining solutions to address their pain points.
- Experience in planning and conducting user research.
- Proficiency with digital design and prototyping tools, particularly Figma.
- Thorough understanding of the constraints, capabilities, and conventions of designing for iOS, Android, and responsive web applications.
Benefits
- Competitive salary
- Annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards
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