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Phoenix GroupUser Experience Consultant
User Experience Consultant in the Colleague Experience team at Phoenix Group. Deliver innovative solutions and enhance user experiences within the People Function.
About the role
- Join Civica’s User Experience team and play a key role in shaping products that make a real difference.
- Collaborate closely with cross-functional teams to craft visually engaging, accessible, and user-friendly experiences that balance user needs with business goals.
- Craft visually compelling, pixel-perfect user interfaces that are both beautiful and highly usable, ensuring they meet accessibility standards and align with business goals.
- Work closely with product designers, product managers, engineers, and researchers to bring designs to life throughout the product lifecycle.
- Develop high-fidelity prototypes to communicate design ideas, run design reviews, and iterate based on feedback, research, and data insights.
- Use and contribute to the Firefly design system, ensuring consistency, scalability, and adherence to established design principles.
- Advocate for inclusive design and ensure compliance with accessibility standards.
- Promote a collaborative, positive and feedback-driven culture focused on continuous improvement, creativity and design excellence.
Requirements
- 5+ years of experience in visual/product design roles, working across multiple platforms and industries, with a proven track record of delivering high-quality digital products.
- Strong portfolio showcasing exceptional visual design skills, including UI design, typography, colour theory, and layout across web, mobile, and other digital platforms.
- Ability to translate big ideas into visually compelling and user-friendly interfaces, making complex tasks intuitive and delightful.
- Skilled in creating high-fidelity prototypes and collaborating with researchers, product designers, and developers to refine and test designs.
- Deliver high-quality designs that reflect and evolve Civica’s brand, adapting to the changing needs of modern digital experiences.
- Experience using and contributing to design systems, ensuring design consistency and scalability across multiple platforms.
- Knowledge of accessibility principles and best practices, ensuring designs comply with WCAG and other relevant standards.
- Strong communication skills with the ability to explain design decisions clearly, collaborate effectively, and contribute to a positive team environment.
- Support and inspire other designers, promoting continuous improvement and raising the quality and impact of the team’s work.
- Proficient in design tools such as Figma, FigJam, and other relevant platforms and plug-ins for creating, presenting, and delivering high-quality design work.
Benefits
- 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
- Up to 3 extra days off for volunteering.
- Pension Contributions – 5% employer match to support your future.
- Up to 75% salary cover for long-term illness.
- 4x salary tax-free lump sum.
- £25,000 lump sum (extendable to dependents).
- Fast access to private healthcare.
- Claim back physio, therapies & more.
- Cover for routine & emergency care.
- Join employee-led communities.
- Refer a friend & get rewarded.
Job title
Job type
Experience level
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Not specified
Degree requirement
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[S![[solidcore] logo](/api/images/solidcore.jpg)
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