About the role

UX Lead enhancing user experiences by conducting research and fostering cross-functional relationships. Serving the Digital Regulatory Docs Product Line within the healthcare sector.

Responsibilities

Develop and align UX strategy with business objectives
Plan and implement user research strategies and methodologies
Prepare research plans, discussion guides, and workshop materials
Manage and prioritize UI/UX requests for the Digital Regulatory Docs Product Line
Create schedules and allocate resources for prioritized UX activities
Mentor other UX designers and researchers
Conduct user research and usability testing, including heuristic evaluations, UI reviews, and user testing sessions
Convert findings into recommendations and insights, summarize data, and present these to the product teams, product managers, and stakeholders
Maintain and advocate for user-centered design standards
Lead design thinking workshops and focus group sessions as necessary
Create personas, storyboards, wireframes, prototypes, user flows, and visual mock-ups using current tools and processes
Collaborate with product managers, engineers, and business stakeholders to develop user stories and ensure design meets requirements
Participate in test planning and execution to verify that results meet business and non-functional requirements
Work with product and engineering teams to create minimally viable products, analyze user feedback, and iterate designs
Gather user feedback consistently to support data-driven product decisions
Drive product design from concept to implementation
Evangelize UX practices to other teams as well as the DRD product teams and colleagues

Bachelor’s degree in Human-Computer Interaction, Computer Science, Graphic Design, Psychology, Cognitive Science, Anthropology, Information Technology, Information Architecture, or related field
At least five years’ relevant experience in UX design and research
Ability to lead user research studies end-to-end, including planning, moderating sessions, analyzing data, documenting findings, and presenting results
Communication and presentation skills suitable for diverse audiences, including leadership, product managers, and developers
Strong organizational skills, able to prioritize tasks, work independently, and meet tight deadlines
Ability to establish credibility and trust
Effective stakeholder collaboration and strategic partnership in product decisions
Commitment to user-centric product development
Expertise in various research methodologies, including contextual interviews, field studies, focus groups, design thinking, card sorting, surveys, and usability testing
In-depth knowledge of user-centered design principles
Experience with wireframing, prototyping, and visual design
Familiarity with Jira, Confluence, Sketch, Figma, and Mural
Willingness to share knowledge and learn continuously

medical, dental, vision healthcare and other insurance benefits (for employee and family)
retirement benefits, including 401(k)
paid holidays
vacation
compassionate and sick days