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Phoenix GroupUser Experience Consultant
User Experience Consultant in the Colleague Experience team at Phoenix Group. Deliver innovative solutions and enhance user experiences within the People Function.
About the role
- Get under the skin of our users, their jobs, and the world they operate in. Know our competitors like the back of your hand. Turn research and data into sharp, actionable insights that drive design decisions.
- Stay curious and ahead of the curve, spotting trends, testing ideas, and influencing product strategy. Design with intent and ethics, always mindful of how our work impacts people and communities.
- Sketch fast, test early, and learn quickly. Use lo-fi methods to validate ideas, then turn the best ones into stunning, high-fidelity designs and prototypes that bring clarity and excitement.
- Work hand-in-hand with product managers, engineers, and others to make ideas real. Share progress, champion design thinking, and show how great design elevates every part of Auror.
- Help evolve our design systems and processes. Document decisions, mentor others, and leave the design org stronger than you found it.
Requirements
- Come from a start-up background, but want to flex these skills inside a scale-up
- Are pragmatic in your approach to design, understanding that you will throw away a lot of work in the pursuit of clarity
- Can flex between the big picture and small details, being able to identify where to best spend your energy to unlock the next conversation
- Can find ways to collect and use data to inform design and prove/disprove assumptions
- Are across all the latest and greatest technologies and methodologies within the design world and you have a modern style that suits a global enterprise platform
- Are comfortable identifying high level requirements and building a brief while you run at an opportunity
- Enjoy variety in your role - you’re happy regardless of whether you’re analyzing data, hosting customer interviews, whipping up rough sketches, finessing pixel-perfect high fidelity designs or pulling together a slide deck
- Have expertise in common design and user research tools – i.e. Figma and Dovetail
- Enjoy collaborating with others and have experience working with a range of stakeholders from the CEO to Customer Success and Sales to Engineers and Product Managers
Benefits
- Competitive salary Range: Depending on level of experience of IC3 (NZD$112,000 - $140,000)
- Employee share scheme: You’ll own part of a company making a real difference!
- Flexibility: We are hard-working and outcome focused, but recognise there is more to life than work. We promote a healthy work/life blend.
- Shorter work weeks (at full pay): Everyone gets Friday afternoons off, so you can start your weekend early, and do more of whatever it is that makes you happy.
- Health Care Plan: In partnership with Nib, Auror covers 100% of the cost of your individual health insurance plan.
- Focus on mental and physical health: We understand how vital our health is and have policies to support your wellness, including: Wellness Days, and up to three expert sessions paid for every year.
- Family-friendly: We offer comprehensive parental leave and benefits for primary and non-primary caregivers, including a baby bonus and meals delivered to your door.
- Personal growth: We support our team to participate in courses, conferences, or events that will help them develop their skills.
- Team love: We have regular team lunches and social events where most (if not all) activities are during work hours.
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