Senior Channel Manager responsible for recruiting, enabling, and growing business partners for BPOD latam. Achieve sales objectives while overseeing training initiatives and performance metrics in São Paulo.
TS
Hybrid Senior Manager, Service Learning & Development
Posted 5 months ago
About the role
- Lead Technical Training and Development for Thermo Fisher Scientific. Oversee global training delivery and strategy for product serviceability.
Responsibilities
- Optimally drive the process to deploy service strategy and execution in your Learning & Development organization.
- Develop training strategies and coordinate their implementation, while team managers lead all aspects of the actual training development and delivery.
- Responsible for 5 Training Centers globally – driving and growing their training delivery capabilities and throughput.
- Establish and track important performance metrics to measure progress, identify obstacles, and use data to make informed decisions that improve processes and increase efficiency.
- Define quality standards for training programs developed and delivered by the teams.
- Align our training and skill development strategy with organizational goals and industry standard methodologies.
Requirements
- Experience in leading Training Delivery and Development organization.
- BSc or MSc degree in Computer Science, Physics, Electrical Engineering, or related technical field would be desired.
- Experience in project management.
- Leading bigger teams (40+ employees).
- Consistent track record in a similar technical position over 5 years.
- Knowledge of electron microscopy will be an advantage.
- Required soft skills include adaptable communication and a proactive approach with a focus on customer service.
- An outgoing personality, influence skills, and the ability to explain complex technical ideas to different audiences are essential for successful project navigation.
Benefits
- Competitive salary, plus annual incentive bonus and a company stocks program (Excellent country-specific benefits).
- Excellent career progression opportunities with a large and growing global employer.
- Collaborative work in an international environment.
- Strong Team Spirit and Active Career Management.
- Flexibility to work in a hybrid model.
Job title
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Experience level
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Degree requirement
Tech skills
Location requirements
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