About the role

Samsung Account Manager responsible for mobile account sales with T-Mobile. Building strong relationships and delivering tailored solutions with key carrier accounts.

Responsibilities

Deliver quarterly sales, and key performance indicators as defined by Samsung leadership
Provide sales and strategic direction for Smart, Wrist Wearables, Tablets, and Mobile Enhancements (ME) categories within the account team as well as key customer accounts
Develop positive working relationships with key customers and carrier contacts
Oversees and collaborates with Sales, Product Planning, SCM, and Marketing teams on the account team strategies and initiatives
Attend all customer-facing meetings to advance and influence Samsung’s position including sales, marketing, SCM, and product for all product categories
Reports key activities regarding sales, competitive position, and customer issues
Serve as the lead point of contact for any matters specific to assigned carrier channels
Develop incentives, promotions, and training programs to increase sellout to meet account goals and KPIs
Lead GTM strategies to effectively launch new products by working cross-functionally with marketing, SCM, and product teams
Utilize current analytics tools to inform all critical decisions, measure ROI, and provide reporting to key leaders in the organization
Develop new business with carrier and identify areas of improvement to meet sales goals
Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts)
Support all additional requests from executive management in a timely fashion, as needed, to support Strategic Accounts objectives

Bachelor's Degree with 8+ years of Sales Strategy, Operations, and Management with direct Customer Management experience
Demonstrated ability to interact at the executive and all levels within customers' organizations and within the SEA organization and external customers
Deep understanding of the consumer journey within the carrier in various sales channels including Retail, online, National Retail and Customer Care
The ability to negotiate with and convince others, in a potentially adversarial environment, including customer leadership, VPs, directors & managers, staff, and vendors with opposing views to accept/approve plans, technical and project recommendations
The ability to plan, organize, and prioritize multiple business development programs and simultaneous performance objectives
The ability to write, read, interpret, explain, and act on a thorough understanding of technical documents, engineering materials, and contracts or related documents based on corporate legal and customer applications, engineering standards, and business philosophy
Ability to make professional sales and business presentations in writing, through email, reports, or orally, including complex business and technical matters to an audience of high technical skills, management, and operational experience
Interact with all levels within the organization and has frequent external contacts