Hybrid Senior Manager, Enterprise Resource Planning

at Financial Conduct Authority

• Job title: Senior Manager, Enterprise Resource Planning
• Job type: Full Time
• Experience level: Senior
• Salary: £88,100 - £130,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: ERP, ServiceNow
• Location requirements: Hybrid, London, United Kingdom

About the role

• Senior Manager leading the technology roadmap and delivery of ERP platforms at FCA. Overseeing diverse projects, team leadership, and ensuring strategic alignment with enterprise standards.

Responsibilities

• As the ERP Product Group Manager, you will lead the technology roadmap, development and delivery of our ERP platforms.
• You’ll ensure these systems evolve through continuous improvement and deliver reliable service under a DevSecOps model.
• Your work will support our goal of being a world-class, data-driven regulator.
• Expect to support a high-performing ERP Product Group of 25+ professionals, with full accountability for budget management and accurate recharging of work to sponsoring divisions and strategic projects.
• Oversee the delivery of a diverse and impactful portfolio of work, ensuring architectural solutions align with enterprise standards and meet rigorous technology and service acceptance criteria.
• Drive ERP optimisation across core platforms like Workday, ServiceNow, Clarizen, Atamis, CoreStream and Jira enhancing system performance, user experience and operational efficiency.
• Collaborate closely with FCA teams and multiple third-party suppliers to streamline delivery, track progress against milestones and report on dependencies, risks, benefits and lessons learned.
• Partner with senior stakeholders including the CPO and CFO to ensure backlog commitments are met, innovation is accelerated through GenAI capabilities and continuous improvement remains a core focus.
• Provide strong line management and team leadership, fostering resilience, accountability and a calm, solutions-focused mindset essential for navigating challenges and delivering high-visibility outcomes in a fast-paced environment.

Requirements

• Minimum Experience managing ERP tools and SaaS platforms (ideally Workday and ServiceNow)
• Experience overseeing a £multi-million budget, including P&L ownership, financial modelling and strategic alignment of technology investments with business outcomes
• Experience leading and managing large (25+) teams across multiple disciplines, fostering a culture of collaboration, high-performance, and continuous improvement
• You understand ERP system architecture and can convey complex concepts to both technical and non-technical stakeholders
• Track record managing supplier relationships, ensuring timely, high-quality deliverables
• Recognised as a credible and adaptable leader, skilled in building strong relationships with senior stakeholders and fostering cross-organisational collaboration to drive innovation.
• Demonstrates generalist knowledge of enterprise-scale application architecture, agile methodologies and product management coaching—bringing thought leadership and enthusiasm to cutting-edge software and platform innovation.

Benefits

• 28 days holiday per year plus bank holidays
• Hybrid working (work from home up to 60% of your time)
• Private healthcare with Bupa
• A non-contributory Pension of at least 8% (there are several contribution levels that increase with age – up to 12% once you reach age 35)
• Life assurance of eight times your basic salary
• Income protection
• competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle.
• Access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.