L'
Analyst responsible for developing Supply Chain relationships with top clients at L'Oréal. Focusing on customer satisfaction and optimizing the order - to - cash process.
About the role
- Act as a point of contact for our logistics partners in the Netherlands, Belgium, and Denmark
- Take ownership of partner forecasting and route planning, ensuring all deliveries are completed on time and without any issues
- Support continuous improvements in routing to reduce delivery costs
- Collaborate with our Customer Delight Team to continuously improve processes and customer experience
- Managing shipping setup in our internal backend system to optimise delivery setup based on recent data, schedule bank holidays, and coordinate peaks
- Support on trials of new activities, including running experiments and measuring impact, in collaboration with our BI and Commercial teams
- Support delivery operations in Germany, acting as the primary contact on Thursday and Friday, when our Germany Logistics Manager is out of office
- Manage transports between our warehouses in the Netherlands, France, and UKOrganise special deliveries for events and campaigns.
Requirements
- Ideally have at least 2+ years of experience in a similar Operations or Customer Service role, preferably at another high-growth start-up
- Strong communicator, confident working with external partners and internal teams
- You’re comfortable using Google Sheets, with an understanding of basic formulas, and have an interest in developing this skill further
- Adaptable and comfortable shifting focus quickly, you stay effective even if priorities change in a fast-paced environment
- You have a sharp eye for detail and take pride in doing things right
- Must have: Fluent Dutch and English language skills
- Please note that the role requires at least 3 days onsite (1 day at the Amstelveen warehouse: Meerlandenweg 40)
Benefits
- Flexible working (core hours from 10-4pm)
- Work Abroad for up to 30 days each year
- Share in our success with a choice to take equity options from day 1
- 1 day per year to volunteer on a project that’s close to your heart
- We’ll support your commute to our office and site locations. Depending on your journey to work, this may include a Swapfiets, an NS business card or expense reimbursement
- Phone allowance
- 24 vacation days and an option to buy an extra 5 each year
- Happiness days (1 extra day each quarter for your personal ‘me time’)
- 1 celebration day per year, to celebrate a holiday that’s important to you
- Flexible bank holidays - trade a bank holiday for another day that fits your beliefs, values and celebration calendar
- Mental health support through Open Up, including access to online therapy sessions
- Allies and champions groups
- Mental Health First Aiders and awareness training for our managers
- In person and virtual yoga every week
- Our office kitchen is stocked with healthy drinks and snacks to keep you going
- Workplace pension contributions
- A flexible training framework for every stage of your career development through our Bloom & Learn programme
- Internal & external Speaker Sessions on a variety of different inspirational topics.
- Daily fresh and healthy lunch options at our locations in Amsterdam and Amstelveen
- A BBQ-worthy rooftop terrace (Amsterdam HQ)
- Social & wellbeing monthly calendar
- Irresistible discounts on our products, blooms & subscriptions!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
CR
Carrier Commercial RefrigerationSupply Chain Specialist
Supply Chain Specialist managing procurement processes and supplier negotiations in Spain. Focus on cost optimization and inventory management to align with strategic objectives.
BR
Brooks RunningSenior Manager, Supply Chain Digital Excellence
Senior Manager leading Brooks’ global Supply Chain Digital Transformation, collaborating with IT to drive digital solutions. Focused on data stewardship and analytics - powered decision - making in Supply Chain.
SI
Stanley Black & Decker, Inc.Customer Supply Chain Analyst
Customer Supply Chain Analyst managing outbound order fulfillment and improving operational processes for Stanley Black & Decker. Collaborating with sales, distribution, and supply chain teams to ensure service excellence.
PC
ProHealth CareSupply Chain Specialist
Supply Chain Specialist managing supply chain processes and systems. Collaborating with various managers and administrators to ensure efficient supply chain operations.
AM
Air MethodsLogistics Coordinator
Logistics Coordinator supporting field aircraft operations through part management and inventory control. Fostering a productive work environment and ensuring compliance with regulations.
RA
Rockwell AutomationDemand Planner
Demand Planner generating and managing global demand signals in supply chain for Rockwell Automation. Collaborating on forecasting and providing analytics for decision support.
Data & Analytics Product Owner at Bel Group managing analytics products for the Supply Chain domain. Collaborating with various teams to ensure quality data solutions that meet business needs.
RR
Contract Review Associate tasked with reviewing contracts and vendor documentation. Collaborating across departments to ensure compliance with contract requirements and improve processes.
CS
Center for Health Care StrategiesData Logistics Coordinator
Data and Logistics Coordinator managing movement and distribution of medical supplies for Nemours Children's Health. Ensuring data accuracy in item master management and coordinating logistics operations.