Supply Chain Administrator supporting Operations team with administrative tasks and analytics. Ensuring smooth operational processes for suppliers and clients in a hybrid work model.
Responsibilities
- Act as a point of contact for our logistics partners in the Netherlands, Belgium, and Denmark
- Take ownership of partner forecasting and route planning, ensuring all deliveries are completed on time and without any issues
- Support continuous improvements in routing to reduce delivery costs
- Collaborate with our Customer Delight Team to continuously improve processes and customer experience
- Managing shipping setup in our internal backend system to optimise delivery setup based on recent data, schedule bank holidays, and coordinate peaks
- Support on trials of new activities, including running experiments and measuring impact, in collaboration with our BI and Commercial teams
- Support delivery operations in Germany, acting as the primary contact on Thursday and Friday, when our Germany Logistics Manager is out of office
- Manage transports between our warehouses in the Netherlands, France, and UKOrganise special deliveries for events and campaigns.
Requirements
- Ideally have at least 2+ years of experience in a similar Operations or Customer Service role, preferably at another high-growth start-up
- Strong communicator, confident working with external partners and internal teams
- You’re comfortable using Google Sheets, with an understanding of basic formulas, and have an interest in developing this skill further
- Adaptable and comfortable shifting focus quickly, you stay effective even if priorities change in a fast-paced environment
- You have a sharp eye for detail and take pride in doing things right
- Must have: Fluent Dutch and English language skills
- Please note that the role requires at least 3 days onsite (1 day at the Amstelveen warehouse: Meerlandenweg 40)
Benefits
- Flexible working (core hours from 10-4pm)
- Work Abroad for up to 30 days each year
- Share in our success with a choice to take equity options from day 1
- 1 day per year to volunteer on a project that’s close to your heart
- We’ll support your commute to our office and site locations. Depending on your journey to work, this may include a Swapfiets, an NS business card or expense reimbursement
- Phone allowance
- 24 vacation days and an option to buy an extra 5 each year
- Happiness days (1 extra day each quarter for your personal ‘me time’)
- 1 celebration day per year, to celebrate a holiday that’s important to you
- Flexible bank holidays - trade a bank holiday for another day that fits your beliefs, values and celebration calendar
- Mental health support through Open Up, including access to online therapy sessions
- Allies and champions groups
- Mental Health First Aiders and awareness training for our managers
- In person and virtual yoga every week
- Our office kitchen is stocked with healthy drinks and snacks to keep you going
- Workplace pension contributions
- A flexible training framework for every stage of your career development through our Bloom & Learn programme
- Internal & external Speaker Sessions on a variety of different inspirational topics.
- Daily fresh and healthy lunch options at our locations in Amsterdam and Amstelveen
- A BBQ-worthy rooftop terrace (Amsterdam HQ)
- Social & wellbeing monthly calendar
- Irresistible discounts on our products, blooms & subscriptions!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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