IT Senior Analyst managing firewall operations at Eversource Energy in a hybrid role. Monitoring firewalls and collaborating with teams to ensure security and compliance.
Responsibilities
Monitor and maintain firewall systems to ensure optimal performance and security.
Assist in implementing firewall changes and configurations in accordance with established policies.
Troubleshoot and resolve firewall-related connectivity issues in collaboration with IT teams and end users.
Support the review and documentation of firewall rules and policies.
Participate in incident response and root cause analysis for firewall-related events.
Contribute to process improvements and automation initiatives.
Maintain awareness of emerging threats and technologies in the firewall and network security space.
Create and maintain technical documentation, including architecture diagrams, technical designs, and standard operating procedures (SOPs).
Review and validate security related Change Control requests.
Provide off-hours support for operational issues as needed.
Requirements
Bachelor’s degree in Information Systems, Computer Science, or a related technical field, or equivalent experience
Minimum of five (5) years of experience in firewall operations, network security, or a related IT infrastructure role
Working knowledge of firewall technologies (Palo Alto, Checkpoint preferred)
Familiarity with security protocols such as TCP/IP, IPSec, NAT, and ACLs
Understanding of VPNs and basic network security principles
Exposure to DDoS protection technologies (e.g., Arbor, Akamai) is a plus
Experience with firewall monitoring and policy management tools (e.g., Algosec, SolarWinds) is desirable
Strong analytical and troubleshooting skills
Effective communication and documentation abilities.
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