Drive Brand Consideration Through Ratings & Reviews: Lead review generation campaigns, encouraging consumer-generated ratings and reviews through external programs.
Be the voice of the Customer Insights & produce a quarterly Voice of the Customer report summarizing key product review insights and drive actions from the learnings with Zooplus.
Drive Future-Ready Category Insights: be the owner of insights tools e.g. Fox Intelligence to bring relevant category and eCommerce intelligence.
Provide category insights to customers to help elevate the Royal Canin shopping experience on their platform.
eCommerce Marketing Strategy & Asset Development: work backwards from customer and pet owner insights to develop impactful, insight-led creative campaigns.
Collaborate with creative agencies to produce compelling marketing assets that align with brand and business objectives.
Lead the development of digital and physical marketing assets.
Conduct post-campaign reviews, including ROI and performance metrics.
Requirements
Proven track record of Building collaborative relationship with customers/stakeholders - operate across European markets.
Proven Track record of Project management.
Strong collaboration skills - someone who can work with senior stakeholders from across the organisation to bring these projects to life.
Commercial acumen and strategic vision.
Benefits
Best-in-class learning and development support from day one, including access to our in-house Mars University.
An industry competitive salary and benefits package, including company bonus.
Job title
Senior eCommerce Development Manager – 12 Months FTC
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