Drive the execution and delivery of features by collaborating with many multi-functional teams, architects, product owners and engineering managers
Make critical decisions that attribute to the success of the product
Proactive in foreseeing issues and resolving it before it happens
Partner with Product Management to align with objectives, priorities, trade offs, and risk
Ensuring teams have clear priorities and adequate resources
Lead and mentor a high-performing team of quality/performance engineers and operational staff in India.
Develop and execute quality strategies, performance metrics, and continuous improvement plans.
Collaborate with senior leadership globally to align quality and performance objectives with business goals.
Ensure alignment with corporate quality standards and customer expectations, adapting processes to meet the needs of the local market.
Establish and maintain a comprehensive quality management system.
Lead root cause analysis and corrective actions for defects and performance bottlenecks.
Manage testing and validation processes, ensuring the highest levels of quality in deliverables.
Oversee the implementation of automation tools to streamline testing and quality processes.
Develop and implement metrics to measure performance, efficiency, and scalability of products and services.
Drive performance optimization initiatives across the organization, using data analytics and key performance indicators (KPIs) to guide decision-making.
Ensure products meet both local and global performance standards, with a focus on scalability and reliability.
Work closely with R&D, engineering, operations, and customer-facing teams to deliver high-quality, high-performance solutions.
Act as the key liaison between the India team and global counterparts, ensuring seamless communication and collaboration.
Partner with customers to understand their quality and performance needs and translate them into actionable goals.
Drive continuous improvement initiatives by identifying inefficiencies and developing solutions to enhance quality, reduce costs, and improve timelines.
Foster a culture of innovation by encouraging the team to implement new quality and performance management methodologies.
Stay current with industry trends and best practices, applying them to the organization's processes and products.
Requirements
A related technical degree required
12 + years of proven track record leading software engineering teams with a distinguished track record on technically fast paced projects
Experience leading large scale distributed systems, working with microservices and/or distributed architecture
Strong verbal and written communication skills, organizational and time management skills
Ability to be flexible, proactive, comfortable working with minimal specifications
Experience with short release cycles, the full software lifecycle, and experience working on a product that’s been released for public consumption
Experience in hiring, mentoring and leading engineers
Working experience of software engineering best practices including coding standards, code reviews, SCM, CI, build processes, testing, and operations
Experience with Agile development methodologies. Scrum Master experience required
Experience in communicating with users, other technical teams, and product management to understand requirements, describe software product features, and technical designs.
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