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Capital OneSenior Manager, Chief of Staff – Bank Tech
Senior Manager in Bank Tech leading Executive Reporting and Stakeholder Engagement. Developing presentations and managing content for executive audiences across multiple locations in the U.S.
About the role
- The Senior Director, R&D Chief of Staff and Capabilities serves as a strategic partner to the Chief Research & Development Officer, driving operational excellence, cross-functional alignment, and execution of key initiatives across the global R&D organization.
- This role acts as a force multiplier for R&D leadership, enabling focus on innovation, talent development, and long-term growth by managing strategic planning, communications, governance, and special projects.
- The Chief of Staff will lead and coordinate high-impact programs, facilitate decision-making processes, and ensure seamless collaboration across R&D, Global Growth Organization and Corporate functions.
- This individual will also serve as a trusted advisor, helping to shape the R&D agenda, monitor progress against strategic goals, and foster a culture of accountability, agility, and innovation.
- The role is also responsible for developing capability and talent development strategy and initiatives, like digitization of work, technical Learning & Development within R&E University, and more.
- Lead the coordination and oversight of the global R&D budget planning process, ensuring financial discipline, transparency, and alignment with strategic priorities.
- Partner with Finance and R&D leaders to manage budget governance and optimize resource allocation.
- Develop and maintain innovation performance metrics and impact tools to assess R&D effectiveness across the portfolio.
- Collaborate with the Central R&D team to ensure the long-term research pipeline is robust and aligned with the Enterprise growth agenda.
- Manage capital planning processes for R&D, including investment prioritization, governance frameworks, and alignment with strategic growth initiatives.
- Serve as the primary liaison between R&D and the Strategy & Transformation Office, supporting strategic planning cycles, enterprise initiatives, and executive-level deliverables (e.g., Board of Directors presentations, major cross-functional projects).
- Ensure consistent messaging, effective engagement, and alignment across the R&D organization.
Requirements
- 15+ years of strategic leadership experience within large complex global companies; ideally within CPG or manufacturing industries.
- Proven ability to work in or alongside R&D, Engineering, Product Development, QRC and/or innovation teams.
- Demonstrated experience leading cross-functional initiatives, managing complex projects, and driving execution across global teams.
- Ability to synthesize complex information, anticipate challenges, and advise the Chief R&D Officer on strategic decisions.
- Financial acumen, understanding of corporate governance, strategic planning, and performance metrics; comfort with data analysis, dashboards, and performance tracking.
- Ability to connect people and create networks - align teams around strategic priorities and foster collaboration (e.g., marketing, supply chain, finance).
- Exceptional program management, prioritization and process optimization skills.
- Familiarity with scientific processes, product lifecycle management, and regulatory environments.
- Clear thinker, who is focused and demonstrates attention to detail, organization and high drive for results.
- Demonstrated operational intensity via simplification.
- Good judgment and high EQ to navigate complex interpersonal dynamics.
- Willingness to provide Senior Leaders with advice and counsel that challenges.
- Comfort with ambiguity & complexity.
- Experience driving transformation, cultural change, or organizational redesign in fast-paced environments.
- Agile, fluid and comfortable with change management.
- International and multicultural experience desired.
- Excellent written and verbal communication skills.
- Bachelor’s Degree in Engineering, Life Sciences or related field; Advanced Degree is an added benefit.
Benefits
- Great support for good health with medical, dental, and vision coverage options.
- No waiting periods or pre-existing condition restrictions.
- Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.
- Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.
- Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.
- Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.
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