Engagement & Client Lead managing client relationships and facilitating AI & Data workshops for a UK management training provider. Combining technical expertise with commercial growth strategies.
About the role
- Senior Director of AI Product Strategy at Ryan, LLC overseeing transformative AI product initiatives. Leading cross-functional teams to deliver AI innovations in tax solutions and compliance technologies.
Responsibilities
- Lead the product strategy and roadmap for AI-first features, including ML-powered document processing, GenAI use cases (e.g., AskRyan), and decision automation tools.
- Partner with Data Science, Engineering, and UX teams to bring scalable and explainable AI capabilities to market.
- Drive discovery, experimentation, and delivery of AI models and LLM applications embedded into Ryan’s tax and compliance platforms.
- Define hypotheses and measurable KPIs for AI solutions; ensure model outcomes align with business goals.
- Own product lifecycle for AI features: data readiness, prototyping, testing, launch, post-release iteration.
- Guide the development of human-in-the-loop systems, AI safety protocols, and governance workflows.
- Collaborate with stakeholders on responsible AI principles (ethics, privacy, interpretability).
- Manage cross-functional delivery teams; build and prioritize backlogs for AI features and platform enablers.
- Communicate technical concepts, risks, and value clearly to both executive and non-technical stakeholders.
- Represent Ryan in AI partnerships, vendor selection, and thought leadership efforts.
Requirements
- 10+ years in product management, with at least 3 years in AI/ML-enabled product development.
- Track record of launching AI features in enterprise SaaS, compliance tech, or data-intensive domains.
- Familiarity with NLP, classification models, embeddings, vector search, prompt engineering, and GenAI tools.
- Experience defining and monitoring AI model KPIs (precision, recall, confidence, bias).
- Proven ability to translate complex technical concepts into intuitive customer experiences.
- Skilled at balancing speed to market with regulatory compliance, data security, and ethical AI practices.
- Strong cross-functional leadership and product storytelling skills.
- Bachelor’s degree or equivalent required.
- Minimum of 10 years of direct work experience in a product management capacity.
- Experience breaking problems down into component parts, analyzing data and creating hypotheses and MVPs against stated goals.
- Experience working across agile-based Software Development Lifecycle and processes.
Benefits
- 14-Weeks of 100% Paid Leave for New Parents (Adoption Included)
- Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement
- Benefits Eligibility Effective Day One
- 401K with Employer Match
- Tuition Reimbursement After One Year of Service
- Fertility Assistance Program
- Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service
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