Leads design and architecture of enterprise AI solutions for automation at The Bancorp Bank. Integrates machine learning and data-driven decisioning into workflows for intelligent automation.
Responsibilities
Leads the design and architecture of enterprise AI solutions, integrating machine learning, NLP, and cognitive services into automation platforms.
Defines scalable frameworks and standards for AI-enabled automation, ensuring alignment with enterprise architecture and governance requirements.
Evaluates, selects, and implements AI technologies, tools, and vendors in accordance with risk appetite, regulatory expectations, and enterprise standards.
Drives end-to-end delivery of intelligent automation use cases, including alert triage, document intelligence, predictive exception handling, and decision support.
Partners cross-functionally with Technology, Data Science, Operations, Risk, and Compliance to operationalize AI solutions in production environments.
Establishes best practices for AI model integration, orchestration with RPA platforms (e.g., UiPath), and cloud-based AI services.
Ensures all AI solutions meet model risk management, data governance, and regulatory compliance requirements.
Provides technical leadership and mentorship to automation team members, elevating AI literacy and solution design capabilities.
Translates business needs into scalable AI-enabled solutions with measurable operational and financial outcomes.
Supports automation pipeline governance through solution evaluation, feasibility assessment, and prioritization activities.
Drives continuous improvement of enterprise automation capabilities, introducing innovative AI applications aligned with strategic objectives.
Contributes to broader program activities including cross-functional coordination, governance support, analysis of processes and systems, and preparation of materials for decision-making forums, as needed.
Performs other duties as assigned.
Requirements
Bachelor’s degree in Computer Science, Data Science, Engineering, or related field (or equivalent experience).
Combined experience in AI, machine learning, intelligent automation, or advanced analytics.
Demonstrated experience designing and deploying AI/ML solutions in enterprise or regulated environments.
Proven ability to lead complex, cross-functional technology initiatives.
Experience integrating AI capabilities into operational workflows and automation platforms.
Strong understanding of model risk, data governance, and regulatory considerations within financial services.
Advanced degree (Master’s or PhD) in AI, Data Science, or related discipline preferred.
Experience with NLP, document intelligence, and predictive modeling techniques preferred.
Hands-on experience with platforms such as UiPath, Python, Azure AI/OpenAI, or similar ecosystems preferred.
Familiarity with enterprise AI governance frameworks and model lifecycle management preferred.
Strong understanding of cloud-based AI architecture and API-driven integrations preferred.
Exceptional stakeholder engagement and ability to translate technical concepts into business value preferred.
Experience building or scaling intelligent automation programs within financial services preferred.
Experience operating within regulated or sponsor banking environments, including exposure to risk, compliance, and model governance expectations preferred.
Demonstrated ability to operate effectively in evolving program structures and adapt to changing priorities.
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