Senior Manager driving demand planning strategy in North America for hearing instruments. Managing forecasting processes, analysis, and cross-functional collaboration.
Responsibilities
Lead and improve North America’s demand planning processes and tools, aligned with global standards
Manage monthly forecasting cycle: update tools, validate data in SAP APO, and consolidate forecasts from sales channels
Analyze forecast accuracy, identify root causes of deviations, and report insights to stakeholders
Develop demand plans for new product launches and monitor performance using KPIs
Act as key user of SAP APO, supporting data analytics, tool maintenance, and system enhancements
Collaborate with Sales, Marketing, Finance, and Supply Chain to align forecasts with business goals
Drive continuous improvement initiatives, including AI-powered efficiencies
Build strong cross-functional relationships and support strategic planning efforts
Other duties as assigned
Requirements
Bachelor’s degree in Economics, Business Administration, Management or similar
Further education in Supply Chain Management / Demand Planning a plus
8+ years in Supply Chain Management or Demand Planning
8+ years in analytical roles with relevant exposure to Sales & Marketing, Supply Chain Planning / Demand Planning and strong data analytics experience
Project Management experience a plus
Skilled in cross-functional collaboration and stakeholder management
Results-driven, process-oriented, and customer-focused
Strong communication and interpersonal skills
Proficient in Microsoft Office; experience with SAP APO and SAP Analytics Cloud preferred
A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova
Benefits
Medical, dental and vision coverage*
Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
TeleHealth options
401k plan with company match*
Company paid life/ad&d insurance
Additional supplemental life/ad&d coverage available
Company paid Short/Long-Term Disability coverage (STD/LTD)
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