Assistant Store Manager leading retail team at adidas Factory Outlet in Melbourne. Supporting Store Manager in achieving KPIs and delivering exceptional customer experiences.
Responsibilities
Supporting the Store Manager in:
Managing, motivating, and leading the team to achieve KPIs, sales targets, and an exceptional customer experience
Monitor and analyze performance data and make any necessary adjustments to drive commercial success
Effectively managing all retail operations within a factory outlet store environment
Be a role model and lead your team for customer service and meeting or exceeding customers’ expectations
Guide and train all team members on brand product knowledge and customer service
Coordinate team members to consistently execute and maintain established Visual Merchandising and In-Store Communication standards
Coordinate team members to ensure most efficient inventory processing procedures and a seamless stock-to-floor process
Share best practices to drive the overall store team performance
Requirements
solid retail sales background with a proven track record of success in a similar retail leadership or supervisory position
motivated, energetic, passionate about achievement
comfortable working in a fast-paced environment
Retail leadership experience in men’s/women’s apparel or sports footwear
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