SEO - Manager in a family - owned B2B marketing agency, developing and implementing SEO and GEO strategies for clients. Collaborating on market analysis and technical SEO implementation in Buchholz, Germany.
About the role
- Customer Success Manager overseeing onboarding and growth for high-value clients in AI-driven marketing. Focused on building trust and translating insights into actionable outcomes.
Responsibilities
- Own the full post-sale customer lifecycle: onboarding, adoption, renewal, and expansion
- Lead high-touch onboarding experiences that drive time-to-value and platform confidence
- Serve as a strategic advisor across client stakeholders — from operators to CMOs
- Identify and execute on upsell and cross-sell opportunities, including product line expansion and multi-team rollouts
- Deliver clear, actionable recommendations based on platform insights, client KPIs, and evolving AI/LLM trends
- Build lasting, trust-based relationships with senior marketing and agency partners
- Collaborate closely with product and engineering to translate customer feedback into roadmap impact
- Help shape our CS motion and team operations as we scale
Requirements
- 4–8 years in Customer Success, Account Management, or a similar client-facing SaaS role
- Proven success owning onboarding, renewals, and revenue expansion — ideally with a track record of cross-sell or multi-product growth
- Strong familiarity with marketers, agencies, or brands as stakeholders
- Executive presence and strong communication skills — comfortable leading calls, aligning on KPIs, and turning product insights into client action
- Comfortable operating across multiple accounts and workstreams with a bias for ownership
- Familiarity with CS tools and workflows (e.g. HubSpot, Notion, Asana, or Gainsight)
Benefits
- Top-tier Medical/Dental/Vision Coverage
- HSA/FSA
- Generous Paid Time Off
- Commuter benefits
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
SEO Junior Specialist optimizing Nestlé's website content and performance. Collaborating with teams to implement SEO strategies and improve search visibility.
Organic Growth Manager driving SEO and AI search growth for a category - defining product. Focused on scalable acquisition strategies across traditional and AI - driven search surfaces.
Senior SEO Manager at Tricentis, leading global SEO strategy to drive organic growth. Creating alignment across technical, content, and off - page SEO initiatives with a collaborative mindset.
Director of Global SEO & Organic Growth at Vistra designing organic search strategy for B2B channels. A visionary role fostering collaboration and driving business growth through SEO excellence.
SEO Specialist at Securitas IT optimizing search performance and user experience with a focus on SEO metrics. Involves conducting keyword research, on - page optimization, and UX design support.
Commercial employee in energy meter reading organization at Schwaben Netz. Responsible for organizing meter readings, maintaining data quality, and serving as primary contact for readers.
SEO Executive delivering technical, strategic, and PR tasks for agency clients. Supporting Senior and Account Directors with research, implementation, and reporting.
Senior SEO Growth Lead focused on SEO strategy and execution across technical and content optimization. Collaborating closely with leadership and the SEO team to drive organic growth.
SEO & AEO Manager at Moonpig Group enhancing organic growth and brand visibility through strategic initiatives. Driving performance during key trading moments and collaborating with cross - functional teams.