Hybrid Senior Clinical Operations Specialist – Site Payments Experience

at Syneos Health

• Job title: Senior Clinical Operations Specialist – Site Payments Experience
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Associate's Degree
• Tech skills: Google Cloud Platform
• Location requirements: Hybrid, Warsaw, Poland

About the role

• Clinical Operations Specialist working for Syneos Health to ensure site management and compliance. Involves site payments and clinical operations duties in a hybrid role.

Responsibilities

• Responsible for performing activities in compliance with applicable Corporate and Clinical Operations Policies, Standard Operating Procedures and Work Instructions.
• Assists Clinical Monitoring staff with site management activities, including serving as a Sponsor representative for sites on assigned studies, and communicating with sites to ensure compliance with protocol requirements, study procedures and relevant guidelines
• Creates and assists with maintenance of project files, handles project correspondence
• Participates in file audits
• Prepares and maintains site manuals, reference tools and other documents
• Maintains, updates, and inputs clinical tracking information into databases
• Tracks incoming and outgoing clinical and regulatory documents and updates for investigator sites, studies, project team, or client
• Manages shared mailbox, processes site requests and routes correspondence appropriately
• Coordinates the ordering, packaging, shipping and tracking of site supplies and materials
• Assists with coordination of team meetings, attends meetings and prepares accurate meeting minutes and action items
• Routinely anticipates, identifies and resolves potential issues and implements corrective actions, seeking guidance as needed to resolve more complex issues
• Maintains overall awareness in the field of clinical research, as well as assigned areas, by completing all necessary and assigned training.
• May provide training or mentorship to more junior level Clinical Operations Specialists (COS).

Requirements

• Associates degree preferred or equivalent
• Experience in clinical research/pharma/biotech or related field considered
• Good knowledge of medical terminology, clinical data, and ICH/GCP preferred
• Ability to successfully prioritize and work on multiple tasks
• Strong attention to detail, accuracy and organizational skills
• Excellent communication, presentation, and interpersonal skills
• Ability to embrace new technologies
• Minimal travel up to 10% may be required

Benefits

• Health insurance
• Retirement plans
• Paid time off
• Flexible working arrangements
• Professional development opportunities