Hybrid Senior Client Success Manager – Programmatic, Political & Advocacy

at Zeta Global

• Job title: Senior Client Success Manager – Programmatic, Political & Advocacy
• Job type: Full Time
• Experience level: Senior
• Salary: $80,000 - $95,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, San Francisco, United States

About the role

• Senior Client Success Manager driving digital advertising programs for a diverse set of political campaigns. Managing client success and account growth in programmatic advertising initiatives.

Responsibilities

• Rapidly acquire a thorough knowledge of Zeta’s offerings, reporting analysis, competitive advantages, resources and processes and articulate them convincingly to prospects and customers
• Launch and manage cross-channel, programmatic advertising campaigns in partnership with clients and internal teams to help clients connect with their customers
• Manage a high volume of concurrent campaigns, ensuring impeccable execution and optimization under ambitious timelines
• Grow existing political and advocacy accounts, targeting top digital ad spenders to drive incremental and renewal opportunities
• Prepare and deliver post-campaign analysis reports tailored to political and advocacy KPIs
• Serve as the primary point of contact for all campaign requests, including creative changes, pacing/performance reports, recommendations, and strategic planning
• Prepare and conduct high impact reporting presentations in collaboration with analytics team
• Ensure exemplary customer satisfaction levels with every customer interaction

Requirements

• 3+ years' experience in programmatic advertising in Account Management, Client Success, or Media Planning
• Hands-on experience activating, optimizing, and reporting on campaigns within leading DSPs
• Demonstrated ability to develop and cultivate relationships and work successfully at all levels of the decision process
• Strong analytic skills, including high level of comfort with Excel
• Comfort working across the political spectrum with impartial professionalism.
• Passion for digital media and thorough knowledge of the programmatic advertising industry
• Exemplary written and verbal communication skills, with the ability to convey complex ideas clearly and convincingly.
• Initiative-taking individual with strong work ethic, able to work autonomously while being receptive to guidance.
• Intelligent, outgoing individual with interpersonal skills and work ethic
• Comprehensive experience with MS Office, particularly Excel and PowerPoint
• Ability to travel as needed

Benefits

• Unlimited PTO
• Excellent medical, dental, and vision coverage
• Employee Equity
• Employee Discounts
• Virtual Wellness Classes
• Pet Insurance And more!!