Senior Business Analyst driving operational improvement with data insights for a property service provider.
Responsibilities
Partner with leadership to develop a strategic vision for the department; takes a proactive approach to influencing business strategy through data findings and establishing meaningful and easy-to-consume reporting that informs teams within the department
Proactively identify voids in reporting and analytics for the respective department and design solutions for the problem
Take high-level instruction from leadership with minimal supervision and delivers insightful work products
Design new projects/programs by analyzing client requirements
Generate departmental business intelligence, data management, reporting and analytics
Gather data to help compose monthly reviews of the operational and financial performance of the division.
Improve processes for the creation and/or distribution of existing reporting
Assess current practices, collects information, and analyzes trends to drive efficiencies
Assess financial and operational performance; identifies areas of improvement and develop solutions to help the department grow and become more efficient
Maintain operational reports allowing leaders to analyze the performance of individual members of their team; identifies trends and works to prevent client escalations
Organize, analyze, interpret, and report on large amounts of raw data with the ability to extract relevant conclusions and trends; presents the results to the senior leadership team
Develop operational and financial performance tracking dashboards in Tableau
Foster a positive team environment
Require general coaching and supervision
Ensure confidentiality of internal and external data
Perform ad-hoc projects and other duties as assigned
Requirements
Bachelor’s Degree required
5-8 years of experience in analytics
Computer Skills: Advanced proficiency in Microsoft Word, Excel, PowerPoint, Outlook required
System Experience: Tableau, SQL required
Proficient project management skills with the ability to organize and manage multiple projects simultaneously from origin through execution
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