Business Analyst I implementing changes to channel applications supporting TELUS and Koodo. Coordinating testing efforts and managing system releases in a fast - paced environment.
About the role
- IT Systems Business Analyst leveraging analytical skills and IT workflows to support Tanium's strategic objectives. Collaborating with stakeholders to enhance business processes and optimize solutions in a hybrid environment.
Responsibilities
- Collaborate with stakeholders to gather and document business requirements, ensuring alignment with organizational objectives.
- Conduct comprehensive analysis of business processes and systems to identify areas for improvement and optimization.
- Develop and present detailed business requirements and project proposals to support decision-making processes.
- Work closely with cross-functional teams to design, implement, and monitor solutions that enhance business performance.
- Develop and maintain documentation, including process maps, workflow diagrams, and project reports.
- Ability to write comprehensive use cases/test cases and help guide stakeholders through user acceptance testing.
- Create and present current, transition, and future state architectural diagrams to internal and external stakeholders.
- Provide first line support and manage tickets pertaining to the Data Engineering team.
Requirements
- Bachelor’s degree or equivalent experience
- Exceptional documentation skills with an emphasis on business requirements and process flows.
- Expertise in data analytics, data engineering, data pipelines, integrations, and data warehousing.
- Expertise in translating business needs into technical work across critical business processes (e.g. data integrations, security protocols) with an emphasis on the IT technology stack.
- Expertise in executing the strategy, planning, development, and deployment of technical solutions across enterprise technology solutions.
- Experience with common all enterprise technologies (Microsoft, NetSuite, Snowflake, Zip, SuccessFactors, Salesforce, ServiceNow etc.).
- Experience with data mapping and integration.
- Excellent communication skills.
- 5+ years of experience in related field
- 5+ years of experience with common IT technologies
- Understanding of SOX and ITGC compliance
Benefits
- Medical, dental and vision plan
- Family planning benefits
- Health savings account
- Flexible spending account
- Transportation savings account
- 401(k) retirement savings plan with company match
- Life, accident and disability coverage
- Business travel accident insurance
- Employee assistance programs
- Disability insurance
- Other well-being benefits
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MH
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